Lead Expediter

7 months ago

Cambridge, Canada Cambridge Mill Full time

**Join our amazing Cambridge Mill Team and work in a beautiful environment, surrounded by the sights and sounds of nature. Become part of a team that prides itself on providing guests with genuine and thoughtful experiences created through extraordinary cuisine, gracious service, inspiring settings and a passion for delivering memorable moments.**

No restaurant can succeed without an amazing expediter - the communication hub for any successful service. The lead expediter position is a pivotal position at the Cambridge Mill, responsible for the successful pacing and execution of our restaurant services. This is a potential entry into management and requires an individual who is comfortable in leading a team. They become a liaison between the front of house team, and the kitchen team, ensuring accurate and efficient communication. In their role, they are responsible for the training, guidance and mentorship of our other support staff and runners, ensuring they are adhering to our standards of practice while being welcoming and informative at the table.
- You are passionate about providing memorable dining experiences.
- You have experience and are used to the high-intensity environment of a commercial kitchen - and are comfortable in
- You enjoy working as part of a team and believe in helping individuals grow and learn in this industry.
- You are looking for an entry point into supervisory or management responsibilities in the hospitality industry.
- You are organized, professional and handle stressful situations well.
- You can multi-task - able to maintain timing, while anticipating potential issues or challenges before they happen.

**Key Accountabilities**:

- Responsible for our team of runners and support staff - ensuring compliance with scheduling and uniform standards. This includes training, development and assisting in creating a fostering environment for your team.
- Have an excellent relationship with both the FOH team and the BOH team to ensure efficient and accurate communication at all times.
- Understand the composition of each menu item as well as the ingredients and allergens present in each dish.
- Assist servers with table maintenance by removing courses when completed; replenishing utensils; refilling water glasses, resetting tables as required.
- Demonstrate a sense of urgency while remaining poised during peak periods and seek out additional tasks during slower periods, such as polishing cutlery or glassware, assembling items necessary for reset, etc.
- Communicate and be an example of Cambridge Mill's core values by demonstrating genuine and thoughtful hospitality in the day-to-day execution of duties.
- Embody a great service culture and create a high level of service standards and excellence.

**Advantages to being part of the Cambridge Mill Team**
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture
- Pearle Hospitality and affiliated companies, including Cambridge Mill, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager._

**Salary**: From $20.00 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- Day shift
- Evening shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Expediting: 1 year (required)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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