Customer Service Representative

2 weeks ago


Etobicoke, Canada Mobility Specialties Inc Full time

Our Customer Service Representatives are the front line to our company and critical players in handling the customers.
- Welcome, engage with, and meet the needs of our guests.
- Provide retail sales customer service to the clientele instore.
- Fax and digitize files.
- Work closely with busy service technicians and sales consultants to oversee the client order administration.
- Process payment, manage bank deposits, billing & payments as needed.
- Coordinate equipment rentals and sales.
- Keep your area organized and clean.

You will work behind the scenes to ensure accurate information is presented to our guests. You will:

- Keep client, rental and inventory information up to date.
- Follow up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate.
- Coordinate the pickup and delivery of all rental or custom equipment for our clients as well as any other administrative assigned tasks.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 44 per week

**Salary**: $16.00-$19.00 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- Etobicoke, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)
- Microsoft Excel: 1 year (preferred)

Licence/Certification:

- Class G Licence (preferred)

Work Location: One location



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