Client Experience Specialist
4 months ago
**Be part of an incredible team focussed on improving the well-being of our community.**
As the _Part-Time Client Experience Specialist_ at wellbe family wellness, you strive to create the best possible experience for wellbe clients and families by fostering a positive, warm and welcoming environment. You are a brilliant multi-tasker and a people person.
What you’ll do
**[Guest Experience + Hospitality]**
- Deliver the best experience throughout the client's journey from booking an appointment to receiving payment and answering any questions along the way
- Create a welcoming, warm and supportive environment for all clients
- Interact positively with clients before, during and after treatment sessions
- Support new clients through intake form completion and welcome tour
- Complete the new client visit by organizing further appointments and initiate follow up
- Build rapport with patients through strong communication skills
- Use online booking system to document patient visits, follow ups and touch points
**[Practitioner Support]**
- Manage busy schedule, organizing appointments for wellbe practitioners
- Work with practitioners to create lead opportunities and growth within the clinic
**[Operations + Administration]**
- Uphold wellbe brand standards by adhering to opening, midday and closing procedures
- Ensure cleanliness and overall upkeep of clinic fixtures and equipment, including laundering of massage linens
- Replenish supplies and track inventory
- Follow up with new and existing patients
**[Growth + Development]**
- Participate in professional development workshops and trainings
- Participate in 1-1 mentorship with clinic leadership
- Participate in business and community development initiatives to drive new assessments and revenue growth
**Who you are**
- 3+ years of experience working in customer service setting
- A resourceful, adaptable, hardworking individual that thrives in a fast-paced, collaborative environment and who is a people person
- A self-starter who takes initiative and looks for opportunities to enhance the wellbe client guest experience
- Able to communicate and strategize effectively and possess strong organizational skills that reflect the ability to perform and prioritize many tasks seamlessly
- Experience in an administrative role (experience in health care industry is an asset)
- Excellent written and verbal communication skills
**You also....**
- Love working with families & kiddos
- Being part of a team obsessed with helping its community
**The Perks**
- competitive compensation
- mentorship + support
- leadership opportunities
- team events (i.e. team building, company picnics, lunches, etc.)
- a culture that fosters growth - both personally and professionally
**What you’ll be a part of...**
wellbe was created with the singular mission to inspire families to live healthier and happier lives. With a patient focused, easily accessible and simple approach, wellbe continues to create a new movement in family health.
- **| There are no limits, no politics, no hierarchy.and definitely no box.**_
**Job Types**: Part-time, Permanent
Pay: From $18.00 per hour
Expected hours: 15 - 20 per week
**Benefits**:
- Casual dress
- Company events
- Wellness program
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Experience**:
- customer service: 2 years (required)
Work Location: In person
Application deadline: 2024-08-28
Expected start date: 2024-09-09
-
Ethiopian Speaking Personal Support Worker
6 months ago
Scarborough, Canada Elite Specialist Group Full timeElite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Worker for our patient in Toronto. You will be required to assist with daily...
-
Manager, Client Experience
6 months ago
Scarborough, Canada Sephora Full time**Job ID**: 244694 **Store Name/Number**: ON-Scarborough (0506) **Address**: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes...
-
Client Care Specialist
1 month ago
Scarborough, Canada REMAX = Kabani Real Estate Full time**Job description** To be considered for this role, please include a cover letter explaining why you would be a valuable asset to our organization. In your letter, tell us what unique skills and experiences you bring, how you would make our team’s work easier or more efficient, and how your past work has prepared you for this role. We’d also love to...
-
Team Lead, Client Experience
7 months ago
Scarborough, Canada Sephora Full time**Job ID**: 240185 **Store Name/Number**: ON-Scarborough (0506) **Address**: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...
-
Immigration Consultant
6 months ago
Scarborough, Canada Wall Marketing Specialist Full timeOverview: We are seeking a highly motivated and experienced Immigration Consultant to join our team. As an Immigration Consultant, you will be responsible for providing expert advice and assistance to clients navigating the immigration process. This is a challenging and rewarding role that requires strong analytical skills, attention to detail, and a deep...
-
Client Experience Opportunities
6 months ago
Scarborough, Canada CBI Health Full time**Client Experience Opportunities - Start your fulfilling career now!**: At CBI Health, your perfect job does exist. Whether you are looking for an opportunity to showcase your incredible customer service skills, implement your famed organizational solutions, flex your creativity, or utilize your unique problem-solving approach - all of this and so much more...
-
Physician Assistant
6 months ago
Scarborough, Canada Multi-Specialist Clinic Full time**JOB TITLE**: Physician Assistant **LOCATION**:Scarborough, Toronto, Newmarket, Markham + some remote with occasional travel to other sites **SALARY RANGE**: $50.00 to $60.00 per hour based on skills and experiences. We are flexible in offering full time hours or part time hours based on availability and level of commitment. **Practice Details**: Unique...
-
Customer Experience
2 months ago
Scarborough, Canada AIIM Full time**JOB SUMMARY**: The main purpose of this position is to provide project management to Clients that deliver an overall outstanding Customer Experience and solutions to meet client expectations. The key role is to complete integrated deliverables and facilitate on time, on budget and on specification delivery. **JOB KNOWLEDGE**: - Knowledge of paper and...
-
Sales Specialist
6 months ago
Scarborough, Canada Cosmaroma Full timeOverview: We are seeking a highly motivated Sales Specialist to join our team. As a Sales Specialist, you will be responsible for driving sales and building strong relationships with clients. Previous experience in the home improvement sector strongly recommended, flooring sales would be a great asset. This is a great opportunity for someone who is...
-
Personal Tax Specialist
1 month ago
Scarborough, Canada Vanderkolff & Associate CPAs Full time**Overview** Are you a Canadian tax pro looking to make an impact this tax season? We’re on the hunt for a **Personal Tax Specialist** to join our friendly team on a **contract basis**. This role is perfect for someone who loves diving into numbers, navigating the ins and outs of personal tax returns, and making tax time a breeze for our...
-
Area Experience Associate
4 months ago
Scarborough, Canada CBI Health Full time**Area Experience Associate - GTA North, ON**: **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...
-
Area Experience Associate
7 months ago
Scarborough, Canada CBI Health Full time**Area Experience Associate - GTA North, ON**: **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...
-
Marketing Specialist
2 months ago
Scarborough, Canada SUNDA CANADA TRADING INC. Full time**Company operating name**: Sunda Canada Trading Inc. **Business address**: 40 Nugget Avenue, Suite 6, Toronto, ON, M1S 3A7 **Title of the position**: Marketing Specialist **No. of vacancies available**: 1 **Terms of employment**: Permanent position **Hours of work per week**: 40 hours/week (full-time) **Wage**: $34-37/hour **Language of work**:...
-
Transportation Specialist Cdl
6 months ago
Scarborough, Canada Access Full timeDescription **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a Road Warrior who...
-
Customer Excellence Specialist
7 months ago
Scarborough, Canada MINTZ GLOBAL SCREENING INC Full time**Position Summary**: Under the direction of the National Director of Sales and working in partnership with the various teams within the company, the **Customer Excellence Specialist **is responsible for the day to day interactive needs of clients (both external and internal). They will act as a liaison between clients, external applicants and others to...
-
Hearing Instrument Specialist or Audiologist
6 months ago
Scarborough, Canada Amplifon Full time**About Us**: **Amplifon**, a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of **Audiologists and Hearing Instrument Specialists **who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our...
-
People Experience Advisor
7 months ago
Scarborough, Canada Mondelēz International Full time**Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations. **How you will contribute** You will use your...
-
Customer Experience Manager
6 months ago
Scarborough, Canada JAN-PRO Central Ontario Full time**Job Summary** **Job Title**: Customer Experience Manager **Reports too**: Colin Bates **Job Type**: Full-time **Rate of Pay**: Base Pay $60 - $65k per year **Start Date**: ASAP **Location**:Scarborough at 1050 McNicoll Avenue. This position requires the Customer Experience Manager to be on site Monday - Friday. Start time may be flexible i.e. 8am -...
-
Behaviour Support Specialist
3 months ago
Scarborough, Canada Bayshore HealthCare Full timeThe Behaviour Support Specialist for Bayshore Integrated Care Solutions will work in our Transitional Care Unit (TCU) with primarily seniors with dementia and/or mental health issues. The Behaviour Specialist will provide direct care services to individuals with complex needs. In addition to aiding patients with their daily activities, the Behavior...
-
Client Care Coordinator
2 months ago
Scarborough, Canada Education & Employment Full time**Care Coordinator - Nurse Next Door Home Care Services** **Are you passionate about making a difference in people’s lives through compassionate, organized, and client-centered care coordination? If you have a nursing background, a valid driver’s license, and experience with AlayaCare, join our team at Nurse Next Door!** **Position**: Care...