Client Experience Specialist
3 weeks ago
**Be part of an incredible team focussed on improving the well-being of our community.**
As the _Part-Time Client Experience Specialist_ at wellbe family wellness, you strive to create the best possible experience for wellbe clients and families by fostering a positive, warm and welcoming environment. You are a brilliant multi-tasker and a people person.
What you’ll do
**[Guest Experience + Hospitality]**
- Deliver the best experience throughout the client's journey from booking an appointment to receiving payment and answering any questions along the way
- Create a welcoming, warm and supportive environment for all clients
- Interact positively with clients before, during and after treatment sessions
- Support new clients through intake form completion and welcome tour
- Complete the new client visit by organizing further appointments and initiate follow up
- Build rapport with patients through strong communication skills
- Use online booking system to document patient visits, follow ups and touch points
**[Practitioner Support]**
- Manage busy schedule, organizing appointments for wellbe practitioners
- Work with practitioners to create lead opportunities and growth within the clinic
**[Operations + Administration]**
- Uphold wellbe brand standards by adhering to opening, midday and closing procedures
- Ensure cleanliness and overall upkeep of clinic fixtures and equipment, including laundering of massage linens
- Replenish supplies and track inventory
- Follow up with new and existing patients
**[Growth + Development]**
- Participate in professional development workshops and trainings
- Participate in 1-1 mentorship with clinic leadership
- Participate in business and community development initiatives to drive new assessments and revenue growth
**Who you are**
- 3+ years of experience working in customer service setting
- A resourceful, adaptable, hardworking individual that thrives in a fast-paced, collaborative environment and who is a people person
- A self-starter who takes initiative and looks for opportunities to enhance the wellbe client guest experience
- Able to communicate and strategize effectively and possess strong organizational skills that reflect the ability to perform and prioritize many tasks seamlessly
- Experience in an administrative role (experience in health care industry is an asset)
- Excellent written and verbal communication skills
**You also....**
- Love working with families & kiddos
- Being part of a team obsessed with helping its community
**The Perks**
- competitive compensation
- mentorship + support
- leadership opportunities
- team events (i.e. team building, company picnics, lunches, etc.)
- a culture that fosters growth - both personally and professionally
**What you’ll be a part of...**
wellbe was created with the singular mission to inspire families to live healthier and happier lives. With a patient focused, easily accessible and simple approach, wellbe continues to create a new movement in family health.
- **| There are no limits, no politics, no hierarchy.and definitely no box.**_
**Job Types**: Part-time, Permanent
Pay: From $18.00 per hour
Expected hours: 15 - 20 per week
**Benefits**:
- Casual dress
- Company events
- Wellness program
Schedule:
- 4 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Experience**:
- customer service: 2 years (required)
Work Location: In person
Application deadline: 2024-08-28
Expected start date: 2024-09-09
-
Client Sales and Communications Specialist
4 weeks ago
Scarborough, Canada Ace Management Group Full timeAce Management Group is a Promotional Advertising and Business Development Company located in the heart of North York. Our teams main priority is to create more demand for our clients' products and services. We use a strategic, data-driven approach to develop a memorable brand experience for our clients' target audience. We take the time to understand the...
-
Client Care Specialist
2 weeks ago
Scarborough, Canada HairClub Full timeThe Member Care Specialist will be responsible for supporting the operational activities of the center and provides a positive and meaningful experience for all center visitors. Outgoing and people-oriented, they demonstrate the HairClub Values in all people interactions internally and externally and acts as a brand ambassador to educate people about the...
-
Manager, Client Experience
3 weeks ago
Scarborough, Canada Sephora Full time**Job ID**: 244694 **Store Name/Number**: ON-Scarborough (0506) **Address**: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes...
-
Team Lead, Client Experience
2 weeks ago
Scarborough, Canada Sephora Full time**Job ID**: 240185 **Store Name/Number**: ON-Scarborough (0506) **Address**: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This...
-
Client Care Representative
3 weeks ago
Scarborough, Canada Gateway Services Inc. (CA) Full time**Client Care Specialist - Bilingual** We’re Gateway Services, part of North America's largest provider of pet aftercare services. Our Scarborough facility is an inclusive home to a warm, friendly crew, who take pride in the meaningful work they do. We’re looking for an empathetic full-time Client Care Specialist to join our team, one who understands...
-
Personal Tax Specialist
3 weeks ago
Scarborough, Canada Vanderkolff & Associate CPAs Full time**Overview** Are you a Canadian tax pro looking to make an impact this tax season? We’re on the hunt for a **Personal Tax Specialist** to join our friendly team on a **contract basis**. This role is perfect for someone who loves diving into numbers, navigating the ins and outs of personal tax returns, and making tax time a breeze for our...
-
Marketing Specialist
2 weeks ago
Scarborough, Canada SUNDA CANADA TRADING INC. Full time**Company operating name**: Sunda Canada Trading Inc. **Business address**: 40 Nugget Avenue, Suite 6, Toronto, ON, M1S 3A7 **Title of the position**: Marketing Specialist **No. of vacancies available**: 1 **Terms of employment**: Permanent position **Hours of work per week**: 40 hours/week (full-time) **Wage**: $34-37/hour **Language of work**:...
-
Transportation Specialist Cdl
1 week ago
Scarborough, Canada Access Full timeDescription **We Are Access** We are Access! We are committed to exceeding the expectations or our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a Road Warrior who...
-
Hearing Instrument Specialist
1 week ago
Scarborough, Canada HearCanada Full time_At HearCanada, we’re on a mission to providing Canadians from coast-to-coast with solutions to their hearing health. By delivering exceptional client experiences and providing Best-in-Class hearing care, our teams are passionate about providing Wonderful Sound for All._ We're seeking a full-time **Hearing Instrument Specialist or Audiologist **to join...
-
Customer Excellence Specialist
1 week ago
Scarborough, Canada MINTZ GLOBAL SCREENING INC Full time**Position Summary**: Under the direction of the National Director of Sales and working in partnership with the various teams within the company, the **Customer Excellence Specialist **is responsible for the day to day interactive needs of clients (both external and internal). They will act as a liaison between clients, external applicants and others to...
-
Behaviour Support Specialist
1 week ago
Scarborough, Canada Bayshore HealthCare Full timeThe Behaviour Support Specialist for Bayshore Integrated Care Solutions will work in our Transitional Care Unit (TCU) with primarily seniors with dementia and/or mental health issues. The Behaviour Specialist will provide direct care services to individuals with complex needs. In addition to aiding patients with their daily activities, the Behavior...
-
Marketing Specialist
1 week ago
Scarborough, Canada House of Contractors Full time**Marketing Specialist ( Preferred French and English)** Toronto, Ontario, Hybrid (Remote + Onsite) Are you a marketing expert who has created strategies to help a business grow? If so, this role might be for you! General Profile The incumbent is responsible for but not limited to website updates, advertising on various selling mediums and creating...
-
Employment Specialist
2 weeks ago
Scarborough, Canada East Scarborough Boys and Girls Club Full time**Employment Specialist** **REACH (Reaching Employment through Academic & Career Heights) Program** BGC East Scarborough is a multi-service organization that serves children, youth and their families in Scarborough. We are currently recruiting for a highly-skilled and dynamic individual to join our team and facilitate the placement of the REACH Program...
-
Selling Specialist
4 weeks ago
Scarborough, Canada MAKE UP FOR EVER CANADA Full timeMAKE UP FOR EVER **Selling Specialist** Scheduling will depend on peak hours and high-volume dates. Some administration work will be required to follow up with manager to review results and coaching. **Role Description**: - Build, Foster and grow relationships with Leadership and BA’s - Achieve sales targets and record metrics daily in Airtable -...
-
Technical Sales Specialist
2 weeks ago
Scarborough, Canada MVI - MultiVision Inc, Full timeEducation: No degree, certificate or diploma - Experience: 3 years to less than 5 years **Tasks**: - Promote sales to existing clients - Assess client's needs and resources and recommend the appropriate goods or services - Develop reports and proposals to illustrate benefits from use of good or service - Deliver sales presentations - Estimate costs of...
-
Employment Specialist
2 weeks ago
Scarborough, Canada BGC East Scarborough (Formally Boys and Girls Club) Full timeBGC East Scarborough is a multi-service organization that serves children, youth and their families in Scarborough. We are currently recruiting for a highly-skilled and dynamic individual to join our team and facilitate the placement of the REACH Program participants. The position will require experiences and understanding of working with youth facing...
-
Bilingual Marketing Specialist
3 weeks ago
Scarborough, Canada House of Contractors Full time**Bilingual Marketing Specialist (French and English)** Toronto, Ontario, Hybrid (Remote + Onsite) General Profile The incumbent is responsible for but not limited to advertising and creating marketing campaigns. The House of Contractors Inc. is offering a contract opportunity for an applicant to hold a position of a Marketing Specialist. **Mandatory...
-
Customer Experience
2 weeks ago
Scarborough, Canada AIIM Full time**JOB SUMMARY**: The main purpose of this position is to provide project management to Clients that deliver an overall outstanding Customer Experience and solutions to meet client expectations. The key role is to complete integrated deliverables and facilitate on time, on budget and on specification delivery. **JOB KNOWLEDGE**: - Knowledge of paper and...
-
Talent Acquisition Specialist
1 week ago
Scarborough, Canada Acara Solutions Full timeAcara Solutions is looking for Talent Acquisition Specialist Direct placement opportunity for our client located in Scarborough, ON - Manage the full recruiting lifecycle across a variety of open roles in a fast-paced environment - Work and form relationships with internal management teams to know the ins and outs of their departments and better understand...
-
Social Media Specialist
3 weeks ago
Scarborough, Canada PRO-LIFE Wellness Centre Full timeAs a Social Media Specialist at Pro Life Wellness Centre, your primary responsibility will be to promote our clinic and our services through different streams of social media platforms. Day to Day Responsibilities: - In this role, you will work closely with our team to provide active and live social reels on a weekly basis. - Develop, maintain and execute...