Front Desk Administrator

7 months ago

Peterborough, Canada Baker Tilly Canada Full time

**Front Desk Administrator**
**Peterborough, Ontario, Canada**:
Current Opportunities

Baker Tilly KDN is hiring a Front Desk Administrator at our Peterborough office. At the heart of Baker Tilly KDN is our commitment to make a difference for our clients, communities and profession. Are you hyper organized and a great communicator? Work as part of a collaborative administrative team to proactively support the firm’s day-to-day needs.

**Why join the Baker Tilly KDN team?**

With BT KDN, you can find a career that’s uniquely you. Our professionals are encouraged to Be True to their values and ambitions. Our mission is to develop and support great people so they can feel their best, be their best and bring their best. When you join our firm, you can expect:

- Flex time and banked/paid overtime program (say hello to summer Fridays off)
- Competitive compensation and benefits package including comprehensive health and RRSP matching program
- A leadership team committed to your success
- Challenging and varied assignments
- Ongoing training and support for professional development
- Team building adventures (we've thrown axes, taken a river cruise and played dodgeball - just to name a few)
- A professional, fun and friendly working environment

**What would you be doing?**

As the first person our clients and guests interact with, you will be a vital member of our growing firm. You will communicate with accountants, partners and clients to help manage the flow of work and ensure clients receive top-notch service. Your primary responsibilities would include:

- Representing the firm in a professional, courteous, and confident manner, in both written and verbal communications, internally and externally
- Greeting clients at the front desk and ensuring that they are assisted in a prompt and kind manner
- Responding to visitors and telephone calls
- Managing mail and courier deliveries
- Coordinating, printing and filing the various annual tax packages (T1, T2, T4, T5) and assisting clients with the signing of documents
- Meeting and event logistics including location and/or booking of meeting rooms, meals, equipment, materials, RSVPs, set up conference calls or video conference and travel.
- Researching, collecting, preparing/organizing, and distributing supporting materials for internal/external client and/or firm meetings
- Managing electronic and paper-based files including e-signature and digital archiving
- Database maintenance/updating various databases and registers
- Tracking planning, engagement, and legal correspondence
- Coordinating the scheduling of files in collaboration with accounting managers
- Preparing, editing, and proofreading professional documents, financial statements, proposals, and presentations
- Providing support for firm technology and changes in firm processes and policies
- Monitoring, and reviewing current internal systems and processes and make suggestions for building further efficiencies
- Corresponding with building manager to ensure that the building is being maintained as needed
- Assisting with employee onboarding
- Coordinating employee appreciation lunches during busy season and for various meetings throughout the year
- Post-secondary education with administration and accounting acumen, or equivalent experience
- Minimum 1-2 years of relevant experience in administration and customer service in a fast-paced, collaborative environment
- Advanced knowledge of Office 365 products, specifically Word and Excel
- Previous experience working in a partnership or professional services firm supporting multiple senior staff
- Accounting/Tax process and forms (T1s, T2s) experience an asset
- Experience with CaseWare, Caseview, TaxPrep, and Doc.it an asset
- Ability to engage in exceptional interpersonal relations with clients and team members
- Demonstrates sound judgement with regards to confidential and sensitive matter
- Takes initiative and direction and is a self-directed learner
- General knowledge of office equipment and basic IT troubleshooting
- Innovative thinking and adaptable to service needs
- Accuracy, precision, and acute attention to detail are essential
- Ensures professionalism, discretion, integrity, and tact in performance of duties
- Positive can-do attitude and ability to juggle multiple priorities
- High collaboration with existing team members
- Excellent time management with adherence to strict legislative deadlines

**About Baker Tilly KDN**

Baker Tilly KDN LLP (BT KDN) is a full-service accounting firm providing assurance, tax and related business advisory services to a broad range of clientele from our offices in Peterborough, Lindsay, Courtice and Cobourg. With 18 partners and more than 130 employees, BT KDN is the largest locally owned and operated regional accounting firm in Central Ontario. We have strong community roots and believe in providing our clients with high quality, personalized service.

In addition to top-notch assurance and tax guidanc

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