Director, Communications

5 months ago

North Vancouver, Canada Capilano University Full time

**Competition Number**
- S181150P**Position Title**
- Director, Communications**Position Number**
- A99922**Employee Group**
- Administrator**Position Status**
- Regular Full-Time**Start Date**

**End Date (if applicable)**

**Department**
- University Relations**Additional Notes**
- This position **will **include evenings, weekends and non-standard work hours.
- This position is a key member of the University’s crisis communications team; contributes to the University’s crisis communications plans and serves as a member of the University’s Emergency Operations team, requiring flexibility to attend to issues outside of regular work hours.**Location**
- North Vancouver**Working with us**
- At Capilano University, learners are our focus. Employees play an essential role in creating an exceptional learning experience for and with learners and are central to a thriving campus community. Together, we are inspired by imagination and Capilano University is one of the leading teaching-focused universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly, and dynamic work environment.
- At the heart of Capilano University is our University Relations team that stands as a pillar dedicated to cultivating a culture of giving, engagement, and community building.
- Encompassing philanthropy, alumni engagement, university relations, communications, marketing, as well as university events and ceremonies, we are a collaborative and innovative team of inspired professionals.
- Through strategic partnerships and dedicated efforts, we seek to be the architects of lasting connections making a profound impact on the academic, cultural, and social fabric of CapU, not only enhancing our reputation but brining communities together and fulfilling our collective purpose.
- Are you ready to be a catalyst for community engagement and contribute to a purpose-driven team? Join our University Relations team, where your efforts will not only shape the present but also play a pivotal role in securing a vibrant and impactful future for Capilano University.**What you’ll do**
- The Director, Communications leads the strategy and implementation of initiatives to support the understanding of Capilano University’s unique role, purpose, mission, and mandate as part of the **Envisioning 2030** plan. The director seeks and leverages opportunities to build the reputation and ongoing awareness of the role of Capilano University.
- This position reports to the vice-president, university relations, and oversees the work of the University’s internal and external communications, media, and public and government relations. A trusted advisor, the director provides communications leadership and guidance to executives, senior leaders, and other members of the CapU community in responding to risks, opportunities, crisis, and sensitive issues. The director is responsible for developing communication strategies that have a university-wide audience and impact, while maintaining a strong awareness of media and public events and perception, government priorities, and public policy. In this role, the director also serves as a conduit between the University administration and, with the support of the manager, public affairs, and government.
- The director works collaboratively with key departments to ensure prominent initiatives and outreach align with and support the integrity of Capilano University’s reputation. In this capacity, the director works with the director, marketing & digital experience to ensure the University’s voice aligns with and supports the brand.
- A career communicator able to leverage a wide range of tools and techniques for outreach, the director engages in consultation with key members of the University community to enhance understanding of the goals, successes, risks, challenges and rewards of the CapU experience.
- This position requires flexibility to respond to issues and needs outside of regular working hours as needed.
- Develops strategic communication plans to proactively distinguish Capilano University as an exceptional post-secondary learning environment.
- Oversees the release of timely, accurate information to ensure members of the CapU community have the information they need to engage with the University in meaningful ways.
- Directs an exceptional team of communications professionals in the planning, design, implementation and evaluation of communications and public relations activities, both internal and external.
- Monitors emerging issues for reputational impact; recommends and prepares appropriate responses.
- Ensures evaluation systems are in place to monitor and report progress on communications activities.
- Works collaboratively with the President’s Office, Institutional Research, Digital Technology Services, Marketing & Digital Experience, Philanthropy & Alumni Relations and leaders at all levels to ensure informative, accurate and

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