Supervisor, Tour Guides

6 months ago


North Vancouver, Canada Grouse Mountain Resorts Full time

Work Term: Seasonal
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Work setting**:

- Relocation costs not covered by employer
- Hotel, motel, resort
**Tasks**:

- Perform same duties as workers supervised
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Hire and train staff in job duties, safety procedures and company policies
- Resolve work-related problems and prepare and submit progress and other reports
**Supervision**:

- More than 20 people
**Certificates, licences, memberships, and courses**:

- First Aid Certificate
**Computer and technology knowledge**:

- MS Outlook
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Team player
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Subsidised public transportation
- Team building opportunities
- Parking available
- Wellness program


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