Branch Supervisor

2 months ago

Oakville, Canada Town of Oakville Full time

**Employment Status**:Permanent Full-Time
**Location**: System-wide. You will be required to travel to all sites and external events.
**Hours of Work**: 35 hours including days, evenings, and weekends

**Does the opportunity to lead and inspire fit with your career objectives? If you are seeking a challenging but rewarding opportunity, the role of Branch Supervisor is for you. In this role, you will support Oakville Public Library’s mandate to Inspire Oakville through internal and external leadership.**

**What you'll do**
**As a Branch Supervisor you will**:

- Lead a team of various branch employees who are strong advocates of exceptional customer service and OPL’s mandate to Inspire Oakville
- Assist in the planning and development of the branch services
- Hire, train, coach, assign work, schedule and evaluate branch employees in conjunction with the specific branch Manager
- Interpret and implement policies and procedures in accordance with legislative requirements and OPL HR manual
- Oversee and provide support to branch staff on customer-related matters, including the resolution of customer concerns
- Oversee day to day service delivery in the areas of information, readers’ advisory services and circulation and ensure they are consistent across the organization and in line with library policies
- Ensure collections are current, well-maintained, and displayed appropriately in accordance with OPL policies, procedures and guidelines
- Supervise the ongoing operation and maintenance of the branch’s physical facility and capital equipment
- Establish and maintain collaborations beneficial to both the library and the community
- Manage projects on system or department specific initiatives including but not limited to working with internal and external stakeholders
- Assist in achieving financial objectives for assigned branch
- Design, implement, deliver and evaluate library programs and outreach for targeted groups that offer information, special skills or entertainment in conjunction with the Branch Manager and Manager, Program Development
- Act as the person in charge for the entire branch operations in the absence of the specific branch Manager

**Is this a good fit for you?**
**We're looking for someone who can**:

- Work effectively to lead a team as an innovative, dynamic individual who leads by example and is action oriented
- Understand programming services, including development, delivery, evaluation and divestment, that advance the Library’s mission
- Influence others in a positive way, generating buy-in and enthusiasm for organizational mission and vision
- Communicate effectively with a variety of audiences and individuals from diverse backgrounds
- Develop and maintain healthy relationships with others to achieve common goals
- Assume responsibility for management of budget, accountability of program, and hiring/performance management of employees
- Prioritize multiple tasks and projects, complete work and follow up on outstanding items in a timely and proactive manner
- Understand and effectively able to implement principles of Every Child Ready to Read ®, Developmental Assets ® and Connected Learning
- Demonstrate knowledge of youth services, ages 0-18

**Your experience and educational background**:

- Master in Library and Information Science (MLIS) is required
- A minimum of three (3) - five (5) years of related library work experience or equivalent combination of education and experience
- Experience in library programming
- Working knowledge of an integrated library system
- General knowledge of the functions related to 3D printers, RFID, and Microsoft Office

**Who are we?**
Oakville Public Library strives to fulfill our mission of cultivating discovery and creativity in every phase of life. We are focused on exceptional customer service to meet the needs of the children, youth, adults, and seniors utilizing our physical or online services. We continue to be agile in our mandate to meet the needs of the residents of Oakville.

**What's it like to work at Oakville Public Library?**
It's challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, we commit to providing access to tangible resources and programs that inspire, encourage, and provoke thought for the residents of Oakville.

A Security Clearance Check with Vulnerable Sector Screening will be required for all employees and volunteers of the Oakville Public Library. Successful applicants must submit the Security Checks (dated within the last six months) prior to or on the first day of employment.

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