Member Experience Representative

2 months ago

North Vancouver, Canada Level Up Health and Wellness Full time

**Job description**

**Responsibilities**:

- Assist members with inquiries, account updates, and resolving any issues or concerns
- Perform data entry and maintain accurate member records
- Analyze member needs and recommend appropriate products or services
- Collaborate with other team members to ensure a seamless member experience

**Requirements**:

- Strong customer service skills with the ability to communicate effectively with diverse individuals
- Proficient in data entry and computer skills
- Detail-oriented with the ability to analyze information accurately
- Ability to multitask and prioritize tasks in a fast-paced environment
- Previous experience in a customer service role is preferred
- Must be able to work flexible hours, including evenings and weekends

Join our team of dedicated professionals who are committed to providing excellent service to our members. At Level Up Health and Wellness, you'll find more than just a job; you'll discover a vibrant community dedicated to fostering personal and professional growth, where your contributions truly make a difference in promoting a healthier and happier lifestyle for all.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.

**Job Types**: Full-time, Part-time

Starting Pay: $18.00 per hour

**Benefits**:

- Company events
- On-site gym
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Morning shift
- Weekends as needed

Work Location: In person

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 20 per week

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Work Location: In person

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