Readiness Advisor

6 months ago

Edmonton, Canada Norquest College Full time

**COMPETITION NUMBER: 691**

**ADMISSIONS & SUPPORTS**

NorQuesters are difference makers and we’re searching for someone with a passion for student access, success and a customer service focus to find ways forward and be boldly curious and intentionally courageous in helping make a difference in the lives of our learners as they navigate their educational journey.

Reporting to the Readiness Team Lead, the Readiness Advisor plays a pivotal role in helping learners achieve their education and career goals by providing personalized support and guidance, answering questions, and providing information and options to help them make informed decisions about their academic future and career aspirations. The Readiness advising team supports the student lifecycle through a centralized academic advisory group.

Our Readiness Advisors are committed to maintaining a thorough understanding of both internal and external programming, processes, and policies. By staying informed of the latest developments, they ensure the delivery of consistent, accurate information to students, thereby fostering enduring relationships with the college community that transcend specific programs.

**HOW YOU’LL MAKE A DIFFERENCE**
- Provide advice, information and assistance (in person, over the phone and electronically) to applicants and current students.
- Assist applicants and students with understanding and completion of forms related to admissions, transfer credits and PLAR (Prior Learning Assessment Recognition).
- Possess basic knowledge related to funding options (loans, grants, scholarships, awards, bursaries, third party, etc.) to relay to students. Understanding of funding eligibility requirements for prospects, applicants and current students.
- Provide general information on tuition and fee deadlines, payment options, college services (bookstore, computer commons, etc.)
- Advise and guide applicants and current preparatory students through the admission process.
- Advise applicants and current preparatory students on both the academic and non-academic program requirements, including language proficiency.
- Advise ongoing preparatory students on bridging and laddering into post-secondary programs within NQ.
- Advise applicants and current preparatory students on alternate program options and pathways.
- Intricate knowledge of how course enrolment, course sequencening can impact admissions, graduation, and funding eligibility.

Create initial Learner’s Plan for ESL students based on CLB scores:

- Connect applicants with assessments when needed and determine if testing is required, providing for certain preparatory programs.
- Review and evaluate assessment placement test results used for admission to post-secondary program admission.
- Connect students with Retention Advisors for course planning and refer to accessibility services for exam accommodations.
- Connect students with external resources as needed.
- Provide admissions advising at College events (Open House, Info Night, New Student Orientation etc.)

**WHAT YOU BRING**
- A Bachelor’s degree in a related field.
- A minimum of 3-5 years of experience in student advising/ student-centered or related careers in a post-secondary setting is required.
- Knowledge of PeopleSoft would be an asset.

**WHAT MAKES YOU A DIFFERENCE MAKER?**

As a difference maker you bring:

- Excellent communication skills - both oral and written.
- Exceptional customer service and interpersonal skills required.
- An ability to exercise judgement within established guidelines.
- A positive and professional attitude and the ability to work independently and as a team member is essential.
- Must be able to remain calm in demanding situations and appropriately deal with stress resulting from situations.

**SALARY**:$54,028 - $70,193 annually reflective upon what you bring AKA your education and experience. We are looking for two full-time AUPE permanent positions that provide immediate access to our great pension and benefits programs.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

**Our Commitment to Equity, Diversity, and Inclusion**:
We're on a journey to become an inclusive, anti-racist, and decolonized organization. NorQuesters are trailblazers - we are curious, creative, and innovative - our lived experiences are honoured, creating accessibility and a sense of belonging for everyone.

NorQuest 2030 We Are Who We Include shares our strength and difference comes from who is included, and along with our students we are learning and growing to listen deeply and say what we feel.

NorQuest College is committed to being an employer of choice for First Nations, Métis, and Inuit people by recognizing, respecting, and supporting Indigenous people's self-determination through the institution’s work in decolonization, reconcilia

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