Patient Engagement

6 months ago


Kitchener, Canada LASIK MD Full time

See if you are our next:
**PATIENT ENGAGEMENT AND RETENTION SPECIALIST / **CLINICAL COUNSELOR | LASIK MD Waterloo**

Working in a LASIK MD clinic is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our_ Great Place to Work_® certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

**A look at your benefits**
- You receive a** quarterly bonus**.
- You have a **permanent full-time position (30 hrs/week, with the possibility for more with cross-training)**.
- You benefit from a **free LASIK surgery**, **3 weeks of vacation**, **3 sick days **& **1 wellness day**.
- You benefit from **group insurance**, **telemedicine **& **RRSP match**.
- You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

**Your tasks at a glance**
- You present treatment options to prospective patients.
- You provide accurate information to patients regarding surgery, pricing, and scheduling.
- You manage and address patient questions accurately, concisely, and in a timely manner.
- You help meet patients' needs by consulting, reassuring, and scheduling follow-ups.
- You could be cross-trained for other positions such as Surgical Assistant, Receptionist, etc.

**A clear view of your assets**
- You have excellent communication skills in English.
- You are comfortable using computer tools (Outlook, Word, Excel, EMR systems, etc.).
- You have a broad background in customer service or retention in a relevant industry such as cosmetics, retail, banking, insurance, travel sales, restaurants, gyms, etc.
- You have the desire to succeed and are a results-oriented person familiar with customer follow-up techniques.
- You are organized, self-disciplined, and have excellent prioritization, time management, and problem-solving skills.
- ** Schedule**: Monday/Wednesday/Thursday/Friday 8:15 am*-4:30 pm & Tuesday 10:30 am*-7:30 pm, as well as occasional Saturdays.
- Once a week, your shift will run from 6:45 am to the end of the surgery day.

**From our point of view



  • Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Patient Consultant

    7 months ago


    Kitchener, Canada LASIK MD Full time

    See if you are our next: **PATIENT ENGAGEMENT AND RETENTION SPECIALIST / **CLINICAL COUNSELOR | LASIK MD Waterloo** Working in a LASIK MD clinic is to help improve people's eyesight. It is having the feeling of mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life....


  • Kitchener, Ontario, Canada Rexall Pharmacy Group ULC Full time

    About Rexall:We're more than just a pharmacy - we're a leader in healthcare across Canada and a certified Great Place to WorkTM. Proudly recognized for our diversity, inclusion, and exceptional employee experience, we offer:An Award-winning workplace: Best Workplace for Women, Best for Inclusion-diversity and much moreCareer advancement opportunities,...


  • Kitchener, Canada St. Mary’s General Hospital Full time

    For more than 90 years St. Mary’s General Hospital has fostered a culture of innovation, compassion and respect. With this vision, St. Mary’s has developed an environment that inspires people to perform to the best of their ability. Passion, excellence and innovation are deeply embedded in all we do. St. Mary’s uses these principles to foster a...


  • Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...


  • Kitchener, Canada ParaMed Home Health Care Full time

    The Onboarding Partner provides local HR expertise to a District. This includes full cycle employee onboarding, retention and off boarding and support local management with respect to Benefits, and support to Reporting Clinical Supervisors as needed for Disability Management, as well as coordinating local HR programs such as Onboarding (Orientation) and new...


  • Kitchener, Canada Nordic Dentistry Full time

    Communications Coordinator Role description: - Greet and welcome patients in a friendly and professional manner - Provide excellent customer service and address patient’s inquiries and concerns - Coordinate with other departments to fulfill patient requests and ensure a seamless experience - Maintain a clean and organized front desk area - Provide...


  • Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Clinical Supervisor

    15 hours ago


    Kitchener, Canada ParaMed Home Health Care Full time

    ParaMed Home Health Care is Canada’s leading provider of home care service. We have been providing homecare and wellness solutions since 1974 and operate across Ontario, Alberta, Manitoba, and Nova Scotia. With 10,000 employees and over 75,000 clients, we are proud of the impact we bring to our communities through the delivery of high-quality...


  • Kitchener, Canada ParaMed Home Health Care Full time

    **Hours of work**:Days, Eves and Weekends.Days, Eves and Weekends**: Reporting to the Nursing Care and Service Manager, the Clinical Office Supervisor will be based in the operational center of the district and will use clinical knowledge and judgement to problem solve and support clinical care and service delivery in collaboration with Clinical Community...


  • Kitchener, Canada ParaMed Home Health Care Full time

    Reporting to the Nursing Care and Service Manager, the Clinical Office Supervisor will be based in the operational center of the district and will use clinical knowledge and judgement to problem solve and support clinical care and service delivery in collaboration with Clinical Community Supervisors. The Clinical Office Supervisor will have the knowledge to...


  • Kitchener, Canada GraceMed Full time

    GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize their true self, whether through cosmetic surgery, dermatology, medical aesthetics and/or hormonal health services. We are a caring...

  • Palliative Rpn

    3 days ago


    Kitchener, Canada ParaMed Full time

    Job Description $1000 Signing Bonus for our Part-Time Nurses! - In this community nursing role, you as a Registered Practical Nurse (RPN) will have scheduled visits within the community to care for patients in various settings with the support of RNs for more complex patients. You will work with patients of all ages with differing complexity of care needs...

  • Discharge Planner

    7 months ago


    Kitchener, Canada St. Mary’s General Hospital Full time

    **Position Summary**: - For more than 90 years St. Mary’s General Hospital has fostered a culture of innovation, compassion and respect. With this vision, St. Mary’s has developed an environment that inspires people to perform to the best of their ability. Passion, excellence and innovation are deeply embedded in all we do. St. Mary’s uses these...

  • Clinical Pharmacy Expert

    19 minutes ago


    Kitchener, Ontario, Canada Rexall Pharmacy Group ULC Full time

    Rexall Pharmacy Group ULC is committed to empowering healthier lives and building healthier communities. We're seeking a Clinical Pharmacy Expert to join our team as a Patient Care Specialist.**Job Responsibilities:**Your key responsibilities will include providing clinical services, offering professional advice on prescriptions and OTC products, managing...


  • Kitchener, Ontario, Canada Rexall Pharmacy Group ULC Full time

    Rexall Pharmacy Group ULC is committed to delivering exceptional patient care and customer service. As a Healthcare Professional at Rexall, you will be responsible for providing clinical services, offering professional advice on prescriptions and OTC products, managing inventory and accurate dispensing of prescriptions, maintaining compliance with pharmacy...

  • Medical Aesthetician

    6 months ago


    Kitchener, Canada GraceMed Full time

    Unleash your brilliance, join our team! GraceMed is looking for experienced and patient-focused Medical Aesthetician to join our team at Kitchener! GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, hormonal health services, and medical-grade skincare in multiple locations. Our purpose is to...

  • Clinic Float Nurse

    6 months ago


    Kitchener, Canada ParaMed Full time

    Description In this clinic nursing role, you as a Registered Practical Nurse (RPN) will work with patients of all ages with differing complexity of care needs and play a key role in helping patients remain comfortable. This is a Full-Time, Temporary 6 months leave contract. 8am-8pm, incudes alternating weekends, with a total of 84 hours biweekly....


  • Kitchener, Canada Grand River Hospital Full time

    **Union**:UNIFOR Service **Location**:Freeport Campus **Work Type**:Temporary Full Time **Contract End Date**: **Shift**:UNIFOR 2D 2N **Summary**: Offering person-centred care to patients suffering from neurocognitive disorders, the RPN promotes healing and instills hope while demonstrating the values of the Mental Health and Addictions...

  • Companion

    6 months ago


    Kitchener, Canada Spectrum Health Care Full time

    Company Description We are currently hiring casual **Companions at $17/hour **in the **Kitchener and Guelph **region. At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff. Our people are the...