Bilingual Client Service Specialist, Accident and
2 weeks ago
Job Requirements
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
KEY OBJECTIVE
The key objective of the Bilingual Client Service Specialist is to support our Canada Business Development Managers nationally in the growth of Accident & Health new business acquisition, renewals and account management.
MAJOR RESPONSIBILITIES
Assist Business Development Managers to maintain business relationships to secure the placement of new business and renewals;
Respond to broker, policyholder and internal requests regarding Accident & Health information;
Production of insurance proposals for all Accident & Health insurance quotes submitted by Business Development Managers;
Facilitation of new business case implementation, including onboarding training with Plan Administrators;
Day-to-day account management—for both existing and new business;
Work closely with Business Development Manager to manage day-to-day policyholder/broker inquiries;
Working with head office, underwriting, and administration teams pertaining to proposal production, renewals, and new business implementation.
Work Experience
**QUALIFICATIONS**:
Completion of University degree/College diploma/ or equivalent insurance
- related education and experience;
Bilingualism in French and English is required to ensure effective verbal and written communication with all stakeholders;
Previous group insurance experience or financial services experience is an asset; previous Accident/Life Insurance experience is preferred;
Demonstrated track record of customer service orientation and proven ability to foster strong business relationships;
Ability to be innovative and creative in providing solutions to attact and retain customers;
Ability to work both indepedently and in a team enviornment;
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Powerpoint) and ability to use company proprietary systems.
At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.
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