Systems Analyst
4 weeks ago
**Systems Analyst (12-month Contract)**
**Connor, Clark & Lunn Financial Group Ltd.**
**Vancouver, BC**
We are looking for a
**Systems**
**Analyst** to join our Vancouver-based Information Systems team.
In addition to providing a very high level of customer service, you will develop strong relationships with internal customers and IT technical staff. You will provide support to both local and remote users, maintain system documentation, and contribute to IT projects as required.
This is a 12-month contract position with the possibility of transitioning into full-time, permanent.
**What You Will Do**
- Quickly respond to issues or high priority requests and escalations
- Handling support tickets through to resolution
- Work with other IT and internal stakeholder groups to resolve and implement permanent solutions to recurring problems
- Troubleshoot using development tools, for example SQL-Server, etc.
- Proactively communicating support ticket status and updates directly to business users and management
- Monitors systems jobs/tasks/performance/availability and responds to notifications or issues
- Strong analytical skills and attention to detail
- Update knowledge base and documentation
**What You Bring**
- Degree or diploma in Computer Science, Information Management, or the Information Technology field
- Minimum of seven years of experience relevant to the role
- Strong troubleshooting and analytical skills
- Experience and/or knowledge of support frameworks, for example ITIL
- Experience with developer tools (SQL-Server, C#, VBScript, etc.) an advantage
- Strong documentation skills
- Team player
- Demonstrated ability to learn quickly and adapts to new technologies.
- Troubleshooting skills
- Able to communicate effectively with developers, testers, business analysts and business users.
- Strong interpersonal skills and the ability to deal with all levels of business users and management
- Excellent organizational skills with motivation, self-direction, and good time management skills
**About Connor, Clark & Lunn Financial Group**
Connor, Clark & Lunn Financial Group Ltd. (“CCLFG”) provides a broad range of traditional and alternative investment products and services to individuals, advisors, and institutional investors. Our business comprises of eleven institutional investment affiliates that are responsible for investment decision making and client service, as well as distribution affiliates including Connor Clark & Lunn Private Capital, which provides multi-asset class investment solutions and Connor, Clark & Lunn Funds which distributes single-strategy investments to individual investors. CCLFG partners with each of its affiliates by contributing world class operations, product development expertise, broad distribution, and business management. We have grown from $29 billion in assets and 200 people in 2008 to approximately $110 billion in assets and over 800 employees today. This has been accompanied by a high level of change in technology, types of assets managed, trading activity and geographic growth. As we look forward, we can see both opportunities and challenges for further growth that only reinforce our commitment to attracting, retaining, and motivating the most talented people.
This is best achieved by:
- **A High-Quality Environment**: To work with people who we hold in high regard; to enjoy the time that we spend at work; to focus on productive activities without the distraction of politics and bureaucracy; to treat each other with respect.
- **An Opportunity to Succeed**: To do work that has value and which presents the opportunity for professional growth and development.
- **Recognition and Reward**: To recognize each person’s contribution and to align compensation with contribution.
- CC&L is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, ethnicity, religion, sexual orientation or expression, disability, or age._
**No telephone calls or recruitment agencies will be accepted.**
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