Information & Education Officer

2 weeks ago

Toronto, Canada Legislative Assembly Full time

Keeping Ontario's Legislative Assembly running smoothly takes many talented people, doing many different jobs—from camera operators and committee clerks, to purchasing officers and researchers. The Office of the Assembly is dedicated to serving Ontario's Parliament.

Together, we provide non-partisan administrative and procedural services to all MPPs, as well as operational support for the daily activities of the Legislative Assembly of Ontario. Our success is determined by the strength and diversity of our staff and by supporting our core values: integrity, inclusiveness, collaboration and excellence.

**Bilingual Information and Education Officer**

The Legislative Assembly of Ontario seeks a Bilingual (English and French) Information and Education Officer, who, as part of our Parliamentary Protocol and Public Relations Branch, in Toronto, ON, will develop and deliver a variety of education and interpretive programs and provide information services for all visitors to Ontario's Parliament.

**What can I expect to do in this role?**:
**What You'll Do**

**You'll act with integrity to**:

- Demonstrate a high degree of professionalism in a non-partisan support role
- Exercise tact and diplomacy in a fast-paced, politically sensitive environment when dealing with MPPs, staff of the Legislative Assembly, the public, delegations, and other external clients

**You'll support our collaboration as you**:

- Create and deliver educational programs linked to the curriculum, promoting civic engagement and active citizenship
- Conduct onsite and virtual interpretive tours of the Legislative Building, focusing on the history and heritage of Ontario and its Parliament, while providing a better understanding of the role and function of Parliament
- Inform, engage, and empower the public in the work of Parliament, politics, and democracy by assisting in the development of educational programs and specialized interpretive tours that make history and democracy accessible to all citizens
- Greet and welcome visitors to Ontario's Parliament, inside and outside of the building
- Respond to inquiries and internal requests, as well as assist at the Legislative Gift Shop

**How do I qualify?**:
**You demonstrate excellence through your**:

- Completion of a post-secondary education, or experience in educational programming with interpretation experience in a public setting
- Fluency in oral and written English and French; proficiency in other languages will be beneficial when communicating to our diverse clientele
- Experience in public speaking and working with a variety of audiences that will give you the confidence to adapt to, and meet, the specific needs of each group visiting Ontario's Parliament
- Ability to provide a positive and memorable visitor experience and a high standard of service to all clients, as an outgoing and effective communicator with excellent customer service and interpersonal skills
- Creativity and strong research skills while you develop tours and enhance current programming
- Experience creating, implementing and evaluating educational programming content
- Knowledge about the legislative process and understanding of Ontario's history and Parliament
- Flexibility as a team player, and ability to foster good working relationships with your colleagues as a positive contributor
- Ability to work onsite (both outside and inside of the building), as well as a flexible schedule, including evening and weekend work

**If you join our team, you can expect**:

- To work with a team of dedicated professionals
- A competitive benefits package and Employee Assistance Program
- Continued training and development
- A dynamic working environment
- To be encouraged and supported to grow your career through training and development
- Long Service Recognition Awards

**Salary Range: $54,266 to $73,800 per annum**

**File No.: LA-2023-36**

**Closing Date: April 11, 2023**

If you share our values and are interested in this position, please visit us at
**File No.: LA-2023-36 Closing Date: Tuesday, April 11, 2023**

While we appreciate your interest in obtaining employment with the Legislative Assembly of Ontario, only those selected for an interview will be contacted.

**Additional Information**:
**Address**:

- 3 Bilingual Permanent - Full Time, 99 Wellesley St W, Toronto, Toronto Region

**Compensation Group**:

- Excluded- Understanding the job ad - definitions**Schedule**:

- n/a**Category**:

- Education and Training**Posted on**:

- Wednesday, March 22, 2023**Note**:

- This ad is also available in French.

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