Retail & Events Associate

2 months ago

Dartmouth, Canada A Bell Group of Companies Full time

At Burnside Brewing we’ve always been guided by that no-nonsense ethos: Work hard, have fun, and most importantly, **make great beer**. Locating the brewery and first taproom in the decidedly un-hip Burnside Industrial Park is a perfect example of how we like to do things. Being trendy was never the point. It’s always been about a commitment to quality and consistency in brewing approachable beer. Beer our valued customers want to drink, crafted the way it should be.

Reporting to the Retail & Hospitality Manager, the **Retail & Events Associate **will be a key-holder in our Dartmouth Tap Room responsible for operations, inventory, and administration as well as supporting our efforts at events.

Some of the expectations of this role include:

- Cultivating a positive and welcoming environment for guests, ensuring exceptional customer service and satisfaction
- Maintaining a clean and orderly taproom, including regular communication with building cleaners and suppliers
- Ensuring strict adherence to local regulations, health and safety guidelines, and alcohol serving laws
- Managing taproom staffing and schedules to ensure optimal coverage during peak periods and special events
- Managing taproom cash transactions and bank deposits, including cash refunds and processing cheques from licensees
- Handling invoices in EKOS (online brewery inventory and accounting system)
- Assisting in inventory management by receiving incoming inventory into EKOS and ensuring proper distribution between all taproom locations
- Monitoring and replenishing glassware inventory as needed
- Managing inventory and incoming orders from the online store, and either packing and distributing the orders or coordinating with the delivery driver to deliver locally or ship
- Some event administration e.g. obtaining relevant permits, securing insurance, and product invoicing
- Coordinating the events calendar for internal taproom events and external engagements
- Collaborating on the development and execution of effective marketing strategies (events, social media, etc.) to promote the taproom and brewery events, thereby driving foot traffic and increasing sales
- Friendly and courteous when dealing with customers
- Must be organized and have good time management skills
- Hard working and efficient
- Must be able to lift 25kg and maneuver 55kg repeatedly
- Must have a valid driver’s license and a clean driver’s abstract
- Must be able to withstand moderate physical labour for the day
- Computer skills an asset

Salary and Benefits:

- $18-20 Hourly wage based on experience and skill level
- Employee discount plus weekly product allotment and after-shift pint
- Branded clothing and wearables

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