Retail Sales Associate

5 months ago

Dartmouth, Canada Murphy Gear Workwear Full time

Position Title: Murphy Gear Sales Team Associate

Reports to: Store Management Team

Hours offered: Full Time

Murphy Gear is looking for a sales associate who can generate sales by providing the customer with an exceptional retail experience.

**What We Offer**
- **We are a locally owned 150-year-old company, offering job stability and professional growth.**
- **An industry competitive salary based on your experience.**
- **Medical, dental and vision benefits.**
- **Permanent full-time hours. Family friendly. Closed on Sundays, open only two evenings a week until 7PM.**
- **Staff Discount.**
- **On site parking.**
- **Opportunities for growth and career advancement**

**Murphy Gear: Job Description Sales and Merchandizing**

**SALES**:

- Consistently use the Murphy Gear sales skills model and strategies in order to deliver a positive customer experience and achieve daily sales goals.
- Increase customer loyalty and reach sales goals by proactively giving our customers advice on products, and ensuring customer awareness of sales or promotions.
- Demonstrate team support for fellow sales associates on your team through sharing of product knowledge, helping to complete tasks and assist in customer interactions if needed.
- Actively use selling techniques to influence multiple items per transaction by up-selling/cross-selling.
- Resolve customer concerns in a manner consistent with company guidelines.
- Ensure that post-sales follow-ups with all clients are met and up to date, such as information on delivery status of ordered goods, and any back orders that may be created because of a sale, both wholesale and retail.
- Ensure Point-of-Sale (POS) transactions are processed accurately.

**MERCHANDISING**:

- Assist with effective and timely processing of Murphy Gear products once received, transfer goods to warehouse and store. Uphold the standards of product display, ensuring the right product is in the right place in the right quantities.
- Pricing, Tagging, stocking and replenishment of store and warehouse according to Murphy Gear guidelines. Proactively restock the store daily as directed by store management team.
- Comply with inventory control processes and counts to prevent asset loss (shrinkage).
- Follow directives from management and execute store merchandising standards.
- Ensure all visual and housekeeping standards are maintained. Keep retail store floor tidy, as well as fitting rooms and warehouse/stock area.

**Must be already located in Dartmouth or Halifax Nova Scotia to be considered for position.**
- Flexibility to work store hours as assigned by store management team: Includes weekdays Monday to Friday 8:30 AM to 5:00 PM, Thursday and Friday evening shifts 10:00 AM to 7:00 PM, Saturday 10:00 AM to 4:00 PM, and additional inventory hours.
- Previous Retail experience an asset
- Ability to handle multiple customers, while ensuring all store daily maintenance tasks are completed before shift ends.
- Good computer literacy, knowledge of point-of-sale systems, handling cash, debit and credit cards. Using significant focus when completing paperwork, cash management or using the POS.
- Experience with Excel spreadsheets and basic Word skills an ASSET
- Strong communication skills
- Results oriented with a high level of energy and enthusiasm.
- Must be a self-starter who works well independently and in team environments.
- Please note significant walking and standing is required for much of each shift, including stairs. The position requires lifting up to 50 lbs.
- Able to organize own transportation to comply punctually with store shift timeline

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 8 hour shift

Work setting:

- Apparel store

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Dartmouth, NS B3B 0H8 (required)

Work Location: In person

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