Manager
4 weeks ago
**Responsibilities**:
**Operational Oversight**:
- Manage and coordinate all FOH aspects of operations, including bar service, dining, administration and events.
- Ensure seamless day-to-day functioning and address operational challenges promptly.
**Guest Service Excellence**:
- Foster a guest-centric environment, ensuring guests receive exceptional service.
- Respond to guest feedback and implement improvements to enhance the overall guest experience.
**Staff Management**:
- Recruit, train, and supervise pub staff, promoting a positive and collaborative work culture.
- Develop and implement FOH staff schedules to ensure adequate coverage during peak hours.
**Financial Management**:
- Monitor and manage budgets, expenses, and revenue streams to achieve financial targets.
- Implement cost-saving strategies without compromising service quality.
**Inventory Control**:
- Oversee bar inventory management, including ordering, stock rotation, and minimizing waste.
- Collaborate with suppliers to negotiate favorable terms and maintain strong vendor relationships.
**Event Coordination**:
- Plan and execute pub events, promotions, and themed nights to attract and engage guests.
- Coordinate with marketing and promotions teams to maximize event visibility.
**Health and Safety Compliance**:
- Ensure compliance with health and safety regulations, be ready and respond to safety inspections from governing bodies.
- Implement and enforce sanitation protocols to maintain a clean and safe environment.
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Store discount
Schedule:
- Evening shift
- Morning shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Tips
**Education**:
- Secondary School (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Hospitality: 2 years (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Victoria, BC (required)
Ability to Relocate:
- Victoria, BC: Relocate before starting work (required)
Work Location: In person
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