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Learning and Engagement Coordinator

4 months ago

North York, Canada Girl Guides of Canada-Guides du Canada Full time

Girl Guides of Canada-Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _a better world, by girls._

GGC is actively searching for a **Learning & Engagement Coordinator (Contract to Dec 2024, with possibility of extension)**
- **Hybrid work arrangement. Location: 180 Duncan Mill Road., Toronto, ON**_

**About this Opportunity**:
**In this role, you will**:

- Coordinate projects related to volunteer engagement and adult learning
- Manage administration to support the work of the Learning & Engagement team
- Organize the logistics for trainings and support them in real time
- Build strong working relationships and foster collaboration with volunteers and staff teams
- Manage multiple shared inboxes, promptly responding to queries, and delivering a high level of customer service to a variety of stakeholders
- Use digital tools to support registration of training events
- Update and maintain training pages and content on Member Zone (GGC’s membership portal)
- Draft copy for communications, including messages to be included in GGC newsletters
- Document processes and make improvements to ways of work
- Support evaluation of ongoing offerings through surveys and data collection
- Occasionally flex time to support initiatives that occur during evenings or weekends
- Other duties as assigned
- Related post-secondary education or equivalent experience.
- 2-3 years of experience working in office administration, project management, event coordination, or equivalent.
- Comfort with technology and familiarity with Office 365 software (Word, Excel, Teams, Outlook).
- Experience building relationships with multiple and diverse stakeholder groups.
- Interest in volunteer engagement.
- Exceptional written and verbal communication skills.
- High attention to detail and solid time management skills.
- Ability to have good judgement in situations requiring escalation.
- Creativity and critical thinking skills to solve problems and develop new processes.
- A positive attitude, respectful demeanour, and a solutions-oriented approach.
- Flexibility, adaptability, and comfort with ambiguity.
- The ability to take initiative as an individual while collaborating with and contributing to a team.

**Assets Include**:

- Knowledge of/experience with Guiding
- French language skills/fluency (and/or any other language spoken in Canada)
- Experience working in a non-profit or volunteer environment

**Starting Salary: *$44,060**

*Salary based on location, Greater Toronto Area
- Indigenous, people from the 2SLGBTQI+ community, people with disabilities_
- and other equity seeking groups. GGC welcomes girls and women - cisgender and transgender - as well as non-binary people who are comfortable in spaces that focus on and are driven by the experience of girls._

**Job Types**: Full-time, Fixed term contract
Contract length: 10 months

**Salary**: $44,060.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- North York, ON M3B 1Z6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- learning and engagement coordination: 2 years (required)

Work Location: Hybrid remote in North York, ON M3B 1Z6