Consultant, Learning and Organizational Development

3 weeks ago

Toronto, Canada Toronto Community Housing Full time

**Make a difference**

Are you a Learning and Development professional who is passionate and knowledgeable about curriculum design, eLearning development, working closely with both internal and external stakeholders to design and implement learning programs that drive organizational priorities? If you are excited about working in a fast-paced, dynamic environment where you’ll make a difference to our great city and the tenants we serve, Toronto Community Housing is a great fit for you

This role works closely with the Manager of Learning and Organizational Development (L&OD) and is responsible for developing L&OD plans/strategies that deliver high quality, end-to-end (design, development, implementation and evaluation) solutions that support TCHC leadership and tenant-focused culture.
- This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements_

**What you’ll do**
- Engage and collaborate with L&OD team members, client leadership team and appropriate stakeholders to consult, develop, execute and evaluate annual learning and development plan(s) including online learning programs, based on key performance indicators
- Provide end to end consultancy services to manage projects for both internal/external clients, related to instructor led or eLearning training program design, development, and deliverables
- Lead the design of needs assessments, the development of processes, and the evaluation of program effectiveness
- Design, procure, and coordinate appropriate learning & development initiatives based on identified needs, and manage relationships with internal/external clients as needed to ensure the delivery of appropriate L&OD solutions
- Produce high-quality, impactful learning programs (traditional or eLearning) and engaging educational materials to be hosted on learning management system (LMS)
- Monitor program compliance and other key performance indicators
- Assist with career path development and planning, identifying relevant competencies, helping employees set career goals and managing career expectations

**What you’ll need**
- Post-secondary education in Human Resources or completion of a related undergraduate degree or certification program in Adult Learning Principals
- CHRP designation is an asset
- Working knowledge of change management and project management methodologies and principals
- 3 + years instructional/curriculum design and development experience with a focus on blended learning for instructor led, virtual instructor led, and eLearning programs
- Demonstrated ability to develop and implement complex organization-wide programs
- Advanced Microsoft PowerPoint, Word and Excel skills
- Strong consultancy, stakeholder engagement and end-to-end learning life cycle execution experience
- Strong facilitation skills (in person and virtual) related to delivering L&OD initiatives
- Experience managing multiple projects and working both independently and with groups
- Experience working with learning management systems (e.g. Cornerstone)
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods
- Excellent verbal and written communication, presentation, and interpersonal skills
- Strong organizational, time management, prioritization, conceptual, and planning skills
- Experience delivering leadership development programs and employee engagement initiatives
- Travel between various facilities when facilitating may be required

**What’s next?**

**Please note: TCHC has a mandatory vaccination policy wherein staff are required to be fully vaccinated against COVID-19 with the exception of employees with approved accommodations.**

**Benefits/work perks**

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive benefits package that meets the various needs of our diverse employees, including:

- Flexible work arrangements, primarily remote work
- Three weeks paid vacation and two personal days
- Defined Benefit Pension Plan
- Health and Dental Benefits
- Employee Assistance Plan
- Maternity and Parental Leave Top Up
- Fitness Membership discount
- Annual Tuition Reimbursement

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