Data Reporting Coordinator

7 months ago

Toronto, Canada Securian Canada Full time

**What we do every day to be our very best**
- Every day at Securian Canada means a day spent helping Canadians and their families build secure tomorrows. We’re agile and innovative, and we aren't afraid to challenge and create, or bring diverse perspectives to our work.
- **Who we need**What you will do
- Ensure process documentation for claims procedures and internal sign-offs. These documents will provide the basis for training and new hire orientation and specific audit/compliance attestations;
- Work with legal, compliance, claims and customer service teams to ensure processes are signed-off, implemented and reviewed at least annually;
- Help with documentation of third-party service provider’s processes in support of the Securian Canada business. This documentation will support external, partner and internal audit requirements;
- Log, coordinate and triage reporting requests and updates;
- Facilitate weekly, monthly and quarterly reports on service level agreements, QA statistics and various claims and customer support metrics;
- Assist with providing insightful commentary on reporting;
- Contribute as a central point for QA efforts and incorporate findings into an action plan;
- Support internal compliance resources on reporting and documentation;
- Act as back up for claims administrator;
- Performs related activities as directed and manages personal self-development to prepare for new responsibilities and challenges in a changing environment;
- Perform other duties as assigned.

What you will bring
- **The education and the experience.** You have a post secondary education or at least one-year work experience. You have also experience with procedural documentation.
- **The skills. **You are detailed oriented, and are able to work thoroughly, and accurately. You have strong interpersonal skills with the ability to communicate effectively across various levels of the organization. You have a working knowledge of Microsoft Office. You also possess good written and verbal communication skills.
- **The drive.** You are punctual, reliable in work attendance. You understand and demonstrate positive outlook towards change and competing priorities. You are able to work independently. You can embrace a high-performance culture, and you are customer focused. You know how to work with a sense of urgency. You exhibit enthusiasm and promote a team environment. You are a self-starter who take initiative. And you are a strong learner supporting continuous learning.

Why join?
- When you’re a part of Securian Canada, you’re a member of an agile and innovative, high-performing, bright-thinking, make-things-happen culture - so that together, we can discover the art of possible.- At our company, we see your potential on day one and challenge you to grow your unique strengths as you create a career filled with opportunity, collaboration, and purpose.- You’ll also be part of a team that’s committed to diversity, equity, and inclusion, and who values diverse perspectives, so that you can be the person you want to be - both in, and outside, work.- Securian Canada offers a competitive total rewards program with a variety of perks and benefits, including:
- Flexible work arrangements with monthly financial allocations to support your work-life balance;
- Generous starting paid vacation time, plus additional vacation days for every year of service;
- Paid volunteer day so you can dedicate time to a cause you are passionate about;
- Paid personal and wellness days to support your total wellbeing;
- Educational assistance of up to $3,500 a year (with approval from your manager);
- Flexible health and wellness account (in addition to comprehensive drug and dental coverage)
to help pay for a wide range of wellbeing services that are meaningful to you;
- Up to 14% of combined contributions to the RRSP matching program;
- Family-friendly maternity/parental leave and,
- Many, more benefits, perks and programs.
- If you have at least 70% of the qualifications we're looking for, want to work in a fast-growing, leading and progressive company, and feel driven to help Canadians and their families build secure futures - we want to hear from you-
About Securian Canada

**Who we are - and who we’re here for**

We’re here for all Canadians and their families - however they define family. Our practical, life-ready insurance and protection solutions are designed to help provide financial security, so that Canadians can spend more time making every moment count.

For more than 65 years, we’ve been giving Canadians the confidence to face life’s uncertainties. With offices in Toronto, Montreal, Burnaby, Waterloo and Winnipeg, Securian Canada brings together strong local roots and expertise, a North American footprint, and a global perspective - all while innovating at the speed the markets we serve expect.

Together with our U.S. parent company, Securian Financial, we are a leading insurance provider in the Canadian Financi

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