Fibre Service Technician

3 months ago

Vancouver, Canada Beanfield Technologies Inc. Full time

**Our Company**:
At Beanfield, we are about building communities, not just networks. For over 35 years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto, Montreal, and Vancouver. We believe that people are at the heart of everything we do. We’re committed to making life better for our customers, our employees, and the communities where we live and work.

Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of connection. That's why we committed ourselves to building a fibre-optic network throughout the community and have continued to expand our network ever since.

Now with over 450 employees, we continue to deploy our own independent construction, fibre splicing, installation, network operations and support teams. Our services are delivered to over thousands of commercial and residential service addresses using Beanfield owned facilities.

**Position Summary**:
The Fibre Service Technician will report to the Fibre Service Technician (FST) Supervisor and will be responsible for identifying, troubleshooting and resolving network related issues in the field. (i.e. Central Offices, POP Sites, On-Net buildings and customer premises).

This role will also bear the primary responsibility of working in and maintaining good order of our new hub site POP’s or “Neighbourhood POPs”.

**What you will be doing**:

- Respond in an urgent and high priority manner to service-affecting issues dispatched by the NOC.
- Identify, troubleshoot and resolve all network issues in the field. This may include bit not limited to: equipment replacement, re-installing lines, re-splicing fibres or anything it takes to restore service.
- Prepare incident reports for outages.
- Assist with escalated issues regarding customer-facing diagnosis during new circuit turn-up.
- Installing and testing networking equipment and power in Data Centers, such as switches, routers, Firewalls, Wireless AP's, Patch Panels, Cable Management and UPS System incorporating safety in all aspects
- Complete non-emergency maintenance tasks in a timely manner as dispatched by NOC:

- Perform and schedule NPOP cross connects for new customers prior to installations
- Schedule and perform cross connects in all our data centres & carrier hotels
- De-provision and remove old physical circuits, and/or cross connects
- Switch Insertions
- New Equipment commissioning
- Collaborate with other team members and using OTDRs (Optical Time Domain Reflectometers) and other equipment to ensure circuits align with company standards
- Report an unsafe, poor quality, potentially service affecting, inconsistent in-field conditions or workmanship to the relevant managers.

**Training and Mentoring**:

- Create Installation procedures for the Technical Support team.
- Assist with, and participate in, cross-training to ensure up-to-date knowledge of Beanfield network equipment
- Helped identify systematic problems or shortcomings that occur repeatedly, and work with senior management to fix them.

**Administrative Duties**:

- Updating and reviewing ticket information on daily basis
- Provide probable causes to relevant managers
- Provide accurate and updated reports as required (i.e. daily, weekly, monthly etc. )
- Modify and revise, as required.
- All other duties as assigned.

**Working Conditions**:

- This position requires On-call availability.
- Valid BC Driver's License is required, as this role requires some travel to various job sites.

**What we are looking for**:

- High school diploma with post-secondary degree or diploma in network security and/or administration.
- 2-3 years of relevant work experience as a Technical Support Representative or Installer position (preferred).
- Prior experience splicing, testing and troubleshooting fibre optic networks is an asset.

**What's in it for you?**
- Competitive base salary plus bonus based on individual and company performance.
- Permanent, full-time position.
- Pay range: $28.00 - $32.00 per hour.
- A comprehensive group insurance plan - medical, dental, vision care with health and lifestyle spending accounts.
- A fantastic parental leave top-up program.
- Multiple wellness and mental health programs and resources to help you thrive.
- Support for professional and career development.
- Multiple employee resource groups to get involved with

**Diversity, Inclusion, & Equity and Accessibility

  • Fibre Optic Technician

    6 months ago

    Vancouver, Canada 3K Solutions Full time

    We’re looking for dynamic individuals to join our team. We are currently seeking OSP (Outside Plant) technicians and ISP/ISW (Inside Plant/Inside Wire) technicians. This position will require company paid travel and over night stays in British Columbia. Positions available for individuals without related experience but whom would be interested in learning...

  • Fibre Optic Technician

    6 months ago

    Vancouver, Canada 3K Solutions Full time

    We’re looking for dynamic individuals to join our team. We are currently seeking OSP (Outside Plant) technicians and ISP/ISW (Inside Plant/Inside Wire) technicians. This position will require company paid travel and over night stays in British Columbia. Positions available for individuals without related experience but whom would be interested in learning...

  • Supervisor, Fibre Service Technician

    1 month ago

    Vancouver, Canada Beanfield Technologies Inc. Full time

    **Our Company**: At Beanfield, we are about building communities, not just networks. For over 35 years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto, Montreal, and Vancouver. We believe that people are at the heart of everything we do. We’re committed to making life better for our customers, our...

  • Fibre Optic Technician

    4 months ago

    Vancouver, Canada 3K Solutions Full time

    We’re looking for dynamic individuals to join our team. We are currently seeking OSP (Outside Plant) technicians and ISP/ISW (Inside Plant/Inside Wire) technicians. This position will require company paid travel and over night stays in British Columbia. Positions available for individuals without related experience but whom would be interested in learning...

  • Fibre Optic Technician

    3 months ago

    Vancouver, Canada 3K Solutions Full time

    Are you ready to connect people and communities? Do you enjoy working with technology and solving problems? We're looking for a skilled and adventurous Cable Installer to join our team! We’re looking for dynamic individuals to join our team. We are currently seeking OSP (Outside Plant) technicians and ISP/ISW (Inside Plant/Inside Wire) technicians. This...

  • Focus - Fibre Optic Technician

    2 months ago

    Vancouver, Canada Focus Communications Inc Full time

    **URGENT HIRING FOR TELECOMMUNICATIONS COMPANY** Location: Lower Mainland - **Fibre Optic Technician**_ **Job Summary**: - Analyze and troubleshoot technical problems or issues - Review and interpret telecom drawings and blueprints. - Conduct regular work inspections of underground and aerial fiber splicing locations to ensure work, quality, and adherence...

  • Motorcycle Service Technician

    6 months ago

    Vancouver, Canada Motorrad Dealer Technician Opportunities Full time

    Company Description *** **Job Description**: **Job description** This top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians who are passionate about customer service, take pride in their work, and enjoy being part of a...

  • Telecommunications Fibre Splicer

    6 months ago

    Vancouver, Canada WP Telectronics Full time

    We are one of Western Canada's leading telecommunications contractors, servicing major clients such as Telus, Shaw, Bell, and many others. WPT is positioned to continue its significant growth as our partner clients undertake large scale capital projects to expand Canada's telecom infrastructure. Our reputation for industry-leading quality and efficiency has...

  • Telecommunications Fibre Splicer

    6 months ago

    Vancouver, Canada WP Telectronics Full time

    We are one of Western Canada's leading telecommunications contractors, servicing major clients such as Telus, Shaw, Bell, and many others. WPT is positioned to continue its significant growth as our partner clients undertake large scale capital projects to expand Canada's telecom infrastructure. Our reputation for industry-leading quality and efficiency has...

  • Fibre Network Engineer

    3 weeks ago

    Vancouver, British Columbia, Canada E-NET SOLUTIONS INC. Full time

    E-NET SOLUTIONS INC. is currently seeking a highly skilled Fibre Network Engineer to join our team in maintaining and repairing aerial and underground transmission systems.About the RoleAs a Fibre Network Engineer with E-NET SOLUTIONS INC., you will be responsible for inspecting and testing cable signals and associated equipment, installing and maintaining...

  • Fibre Optic Technician

    6 months ago

    Vancouver, Canada Paladin Technologies Full time

    Fiber Optic Technician As a Fiber Optics Technician at Paladin technologies, you will play a vital role in the installation, testing, and maintenance of fiber optic systems. You will be responsible for ensuring the successful deployment of fiber optic cables and components, optimizing network performance, and troubleshooting issues as they arise. This...

  • Telecommunications Technician

    6 months ago

    Vancouver, Canada Canadian Network Installations Full time

    **Canadian Network Installations, CNI**, has been a proud national vendor partner supporting telecommunication Carriers across Canada for over 20 years. CNI offers infrastructure support, solutions and network build in both wired and wireless sectors across Canada. We are currently recruiting individuals who possess the skill, attitude, and passion to join a...

  • Low Voltage Technician

    6 months ago

    Metro Vancouver Regional District, Canada Low Voltage Data Technician Full time

    Job Title: Low Voltage Data Technician We are seeking a skilled Low Voltage Data Technician to join our growing team. As a Low Voltage Data Technician, you will be responsible for installing, configuring, and maintaining various low voltage data systems, including structured cabling, network devices, security systems, audio-visual systems, and other related...

  • Insulation Technician

    4 weeks ago

    Vancouver, British Columbia, Canada RON'S INSULATION 2002 LTD. Full time

    Ron's Insulation 2002 Ltd. is seeking a skilled Insulation Technician to join our team in ensuring a comfortable and energy-efficient building environment.As an Insulation Technician, you will be responsible for installing, measuring, and cutting insulation materials to required specifications.You will apply and secure insulation using various methods,...

  • Appliance Service Technician

    6 months ago

    Vancouver, Canada Priority Appliance Service Full time

    Priority Appliance Service is looking for skilled Appliance Repair Technicians that can deliver exceptional customer service while also standing behind the quality of their work. As an Appliance Repair Technician with Priority Appliance Service, you will make good use of your problem-solving and people skills to quickly diagnose and repair major home...

  • Insulation Technician

    4 weeks ago

    Vancouver, British Columbia, Canada RON'S INSULATION 2002 LTD. Full time

    Job SummaryWe are seeking an experienced Insulation Technician to join our team at RON'S INSULATION 2002 LTD. As an Insulation Technician, you will be responsible for ensuring that our clients' buildings are properly insulated to meet their needs.Key ResponsibilitiesRead and interpret blueprints, drawings, and specifications to determine work...

  • Automotive Service Technician Lead

    4 weeks ago

    Vancouver, British Columbia, Canada OK Tire & Auto Service Full time

    About the JobWe are seeking an experienced Automotive Service Technician to join our team at OK Tire & Auto Service. As a key member of our service team, you will play a crucial role in ensuring the highest level of customer satisfaction and vehicle quality.Job SummaryThe successful candidate will have a strong background in automotive repair and...

  • Commercial Journeyman Plumbing Technician

    3 months ago

    Vancouver, Canada Ashton Service Group Full time

    div>Job detailsSalary$54–$65 an hourJob typeFull-timeAshton Service Group is looking to add to its team of dynamic people. If you are an experienced Commercial Journeyman Plumbing Technician wanting to advance your career working for a fast-growing company, we invite you to bring your passion and energy to one of the premier mechanical contractors in...

  • Installation Technician

    1 month ago

    Vancouver, Canada Beanfield Technologies Inc. Full time

    **Our Company**: At Beanfield, we are about building communities, not just networks. For over 35 years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto, Montreal, and Vancouver. We believe that people are at the heart of everything we do. We’re committed to making life better for our customers, our...

  • Structured Cabling Technician- Apprentice

    6 months ago

    Metro Vancouver Regional District, Canada Axis Technical Services Full time

    Axis Technical Services is premier Cabling Contrator and we are looking to add the right individual to our amazing team. If you are hard working, have a desire to learn and can be characterized to have great attention to detail, you will fit right in! The position requires previous technical education and/or training in communications cabling, electrical...