Installation Technician

1 month ago

Vancouver, Canada Beanfield Technologies Inc. Full time

**Our Company**:
At Beanfield, we are about building communities, not just networks. For over 35 years, we have been proud to build, own, and operate an extensive & robust fibre-optic network throughout Toronto, Montreal, and Vancouver. We believe that people are at the heart of everything we do. We’re committed to making life better for our customers, our employees, and the communities where we live and work.

Founded in the underserved Toronto neighbourhood of Liberty Village, we've always understood the importance of connection. That's why we committed ourselves to building a fibre-optic network throughout the community and have continued to expand our network ever since.

Now with over 450 employees, we continue to deploy our own independent construction, fibre splicing, installation, network operations and support teams. Our services are delivered to over thousands of commercial and residential service addresses using Beanfield owned facilities.

**Position Summary**:
Every day more and more people are choosing Beanfield. Our fibre, our service, our people. Here is an opportunity to get in on the ground floor and see this business grow. Immerse yourself in our world of service delivery, troubleshooting and testing where you will have the opportunity to learn new hands-on skills from day one, meet new people, and see yourself grow If you’re looking for the perfect role to balance out your technical curiosity with your knack for people, you’ve found it and we would love to chat

We are looking for a meticulous, people-focused, driven individual with effective communication skills to ensure that our customers continue to receive the absolute best customer experience from our team from start to finish. For over 35 years, Beanfield has offered a world-class experience to our customers much like one would receive the moment they set foot in a 5-star hotel. If you’re someone who truly takes pride in their work and are looking for an opportunity to kickstart your career, look no further.

If you don’t have the exact experience listed below but have an interest in learning a new tradeStill apply We offer hands on training from the ground up.

**What you'll be doing**:

- Drive to various customer sites to perform installations
- Install all associated fibre optic equipment for Residential & Commercial Customers (Internet, VoIP, IPTV)
- Install, test, troubleshoot and repair as required to Beanfield standards
- Responsible for providing excellent customer service and educating customers on products and services
- Ensure the vehicle, test equipment, and tools are maintained in good working condition
- Collect “as builds” information in a timely manner
- Administrative duties such as updating tickets, and reports with detailed, accurate information
- All other duties as assigned.

**What we are looking for**:

- **Must have a valid BC Driver’s License**:

- Maintain a high standard of quality while following the employer’s safety standards and policies
- Team player with strong interpersonal skills and a professional manner
- Attention to detail
- Excellent time-management skills;
- Strong analytical skills to recognize and identify potential problems
- Must be able to work shift work.
- Maintain a high standard of quality while following the employer’s safety standards and policies
- Team player with strong interpersonal skills and a professional manner
- Attention to detail
- Excellent time-management skills
- Strong analytical skills to recognize and identify potential problems

**What's in it for you?**
- Competitive base salary plus annual bonus based on company and individual performance.
- Permanent, full-time position.
- A comprehensive group insurance plan - medical, dental, vision care with health and lifestyle spending accounts.
- A fantastic parental leave top-up program.
- Multiple wellness and mental health programs and resources to help you thrive.
- Support for professional and career development.
- Multiple employee resource groups to get involved with
- On-site parking.

**Please note this position will be based out of Vancouver office.**

**Diversity, Inclusion, & Equity and Accessibility

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