Barista - Union Station

4 months ago

Toronto, Canada Pilot Coffee Corp. Full time

_At Pilot, we work with an incredible team who are passionate about coffee and equally committed to quality. To achieve our full potential, we foster an environment where everyone feels included, heard and appreciated. Our values of quality, innovation and relationships enable us to provide exceptional service and lie at the heart of everything we do._

**Position**: Barista

**Location**: Union Station

**Starting Pay**: $16.85 per hour + tips

We're looking for a full-time Barista to join our team at our Union Station cafe. You must thrive in a customer service-oriented environment and work efficiently amongst a diverse, friendly, and professional team. Our hope is that you have a passion for and interest in all things coffee, and are willing to grow and learn amongst other enthusiasts Please note: team members at this location must be able to work Monday to Friday as the cafe is closed on weekends.

**Primary Duties + Responsibilities**
- Promote the values, culture and mission of Pilot Coffee Roasters
- Greet and interact with all customers in a professional and friendly manner
- Able to work well under pressure and maintain a calm and professional demeanour at all times
- Maintain the functionality and cleanliness of the cafe and continuously anticipate the customers needs
- Complete daily and weekly checklist tasks that are assigned to you
- Responsible for the opening and closing of the cafes - this includes maintaining the point of sale, ensuring checklist completion, setting the alarm and locking up at the end of the day
- Prepare beverages while following the steps and quality standards outlined in Pilot’s Barista Certification
- Sell coffee and retail merchandise by utilizing your knowledge of current coffee offerings and confidently and accurately communicate this to the customer
- Respond to all questions, orders and concerns in a professional and friendly manner
- Have an understanding of and commitment to the mission and values of Pilot Coffee Roasters;
- Carry out all other reasonable duties assigned by the company

**Skills + Experience**
- Previous work experience in a customer service environment is required
- Previous work experience as a Barista is preferred
- Previous work experience in a Cafe is preferred

**DIVERSITY, INCLUSION + COMPANY PROFILE**

**RECENT ACCOLADES**
- _Growth 500, Canada's Fastest Growing Companies 2019_
- _RGD In-House Design Awards 2019, Award of Merit for Branding and Packaging_
- _Great Place to Work Certified 2019, and recognized on the following sub-lists; Best Workplaces for Inclusion, Best Workplaces for Millennials, Best Workplaces Managed by Women, Best Workplaces in Manufacturing, Best Workplaces in Ontario, and Best Workplaces for Women._
- Please note that we will only be contacting applicants who have been selected to move forward in the interview process. No recruitment agencies please._

**Salary**: $16.85 per hour

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