Property Administrator, Residential Operations

3 weeks ago

Toronto, Canada Firm Capital Corporation Full time

**Who we are**

**Position**

Within the Firm Capital Organization, Firm Capital Property Management Corp. is the property manager for a portfolio of multi-residential and commercial properties comprised of retail, industrial, and office across Canada. Firm Capital Property Management Corp. is looking for a _Property Administrator, Residential Property Management_.

**What you need to succeed**
- Minimum of 3 years of experience in a related role.
- Strong decision-making capabilities to provide quality service to tenants.
- Ability to multi-task and meet deadlines without compromising accuracy.
- Ability to handle difficult situations in a professional manner.
- Ability to communicate effectively across all levels within and outside organization.
- Strong knowledge of Residential Tenancies Act and Residential Lease Agreements is an asset.
- Excellent written and verbal communication skills.
- Strong organization skills.
- Ability to work quickly and efficiently on a team or independently.
- Proficient in MS Office and experience with Yardi Voyageur is preferred.
- College diploma in a related field is a bonus but not a requirement.

**Your new role**
- Maintain tenant database, which includes processing changes to residents, co-tenants, occupants, and guarantors.
- Maintain data integrity to ensure consistency for reporting and billing.
- Support the property management team in all administrative tasks, including but not limited to rent collection, legal, property maintenance, vendor compliance requirement.
- Develop and maintain strong relationships with property owners, tenants, vendors, and contractors; Respond to related requests, inquiries, and concerns as required.
- Prepare tenant arrival packages, in addition to ensuring smooth move-in and move-out coordination.
- Administer sublets, assignments, and termination notices
- Prepare required forms and documentation in accordance with the Residential Tenancies Act related claims, collections, evictions, rent increase, etc.
- Prepare tenant account receivable reports, outlining and addressing any delinquent and/or past due payments, and perform collection efforts on past due accounts.
- Prepare renewal listings and subsequently prepare renewal notices as directed by management.
- Prepare mass and individual tenant communication for upcoming events, repairs, changes to management, etc.; Ensure proper notice is given in advance of entering occupied suites and/or that the tenant has authorized entry in advance; Coordinate access for staff and contractors for occupied and vacant spaces as well as common areas.
- Adhere to company and industry standards and policies and seek assistance and advice from management when needed.
- Perform other duties as assigned.

**What we offer you**
- Competitive salary
- Opportunity to advance your career as the company grows
- Flexible Health, Dental & Vision Benefits
- In-house Chef with weekly staff lunches
- Full kitchen with complimentary drinks and food
- Creative Social Committee that organizes team building events and weekly socials
- Free parking

**How to apply**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON M6A 1V5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Yardi: 1 year (required)
- residential property administration: 1 year (required)

Work Location: In person

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