Ground Crew Coordinator
4 months ago
Snow Queen Winter Management, one of Vancouver's largest winter service providers, is seeking Ground Crew Coordinators to join our team.
This seasonal contractor position provides a great opportunity for individuals looking for a dynamic position during the winter season. We are currently hiring 4 people for this position.
**Things to note about this position are**:
- Hours will fluctuate weekly from 7 hours min. to roughly 50 hours when there is a weather event.
- You must be available from 5:30PM - 7:30PM daily plus on-call 24/7 before, after, and during snow storms between Nov 1 and Mar 31.
- On-call shifts are often overnight and can be over 12 hours.
- Training is October 15th to the 18th during the day.
Rate: $25/hr
As a Ground Crew Coordinator, you will be directing and managing our snow clearing teams both from our office using our proprietary software and on-site as needed. This position reports directly to the Director of Operations.
**Responsibilities**:
- Tactical & strategic planning
- Calling and preparing ground crews for upcoming storms
- Supporting teams on-site to ensure all operational duties are fulfilled
- Problem solving to ensure success and reduce liability exposure
- Using proprietary software to dispatch teams
- Documenting & entering vital information into our software
- Reviewing completed work and ensuring that standard operating procedure and timelines are followed
- Handling ground crew communications during a snowstorm
- Investigating misconduct and data discrepancies within the software
- Assessing properties and service aerials for hazards, operational instructions, and requesting changes to service scope if necessary
- Completing on-site assessments/inspections and directing crews on site if needed
- Provide on-site snow clearing or salting if needed
- Reliable
- Organized
- Able to work independently
- Process-oriented
- Strong time management
- Strategic planner
- Proactive
- Enjoys problem-solving
- Able to multitask and manage multiple timelines
- Comfortable with interacting with a variety of people
- Ability to adapt to changing priorities and work well under pressure
- Excellent interpersonal skills in key areas (verbal and non-verbal communication, listening, negotiation, problem-solving, decision-making, assertiveness, personal management & self awareness)
- Highly proficient in English; bilingual is an asset
- Technologically proficient
- Enjoys technology, innovation and learning proprietary software
- Enjoys the outdoors and driving in winter weather
- Familiarity with the general geography & areas of the Lower Mainland
- Using Google Workspace & Basecamp
- Operations Management
- Dispatch Support
**Job Types**: Full-time, Part-time, Seasonal
Pay: From $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed
Application question(s):
- Do you have a valid Class 5 driver's license and a winter-ready vehicle? These are requirements for this position.
**Education**:
- Secondary School (required)
Work Location: Hybrid remote in Coquitlam, BC V3B 7W4
Expected start date: 2024-10-15
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