1st Level Support Agent
3 weeks ago
**Selection Process Number**:
- 8969002-C**Location of Position**:
- Ottawa, ON**Job Status**:
- Term appointment**Job Category**:
- Information and Innovation Solutions /**Directorate**:
- Common Administrative Services (CASD)**Division**:
- Information and Innovation Solutions (IIS)**Number of Positions Being Staffed**:
- 1**Classification**:
- GR-04**Security Clearance Required**:
- Reliability**Salary**:
- $62,914 - $74,015 per year**Language Requirements**:
- Various / Multiple Language Profiles**Open To**:
- Anyone legally entitled to work in Canada who are currently residing in Canada.**Work Arrangement**:
- N/A**Closing Date**:
- January 3, 2025**Special posting considerations**:
This position falls within a directorate that provides common services to two funding agencies: the Natural Sciences and Engineering Research Council of Canada (NSERC) and the Social Sciences and Humanities Research Council of Canada (SSHRC).
***:
**Who we are**:
The Natural Sciences and Engineering Research Council of Canada (NSERC) is Canada’s largest funder of science and engineering. A career at NSERC means supporting the visionaries, explorers and innovators who are searching for the scientific and technical breakthroughs that will advance knowledge, improve the lives of Canadians and transform the world for the better.
At the Social Sciences and Humanities Research Council of Canada (SSHRC), we bring together the research community, as well as the public, private and not-for-profit sectors, in contributing knowledge, talent and expertise to build a better future for Canada and the world. SSHRC is seeking talented professionals passionate about Canadian research and the value it brings to society.
Visit our career page at NSERC or SSHRC to learn more about why you should join our agency.
**What you will do**:
***:
**What you need to succeed**:
**Education**:
- Successful completion of one year of post-secondary educational program in computer science, information technology or in a field of study related to the position, or an acceptable combination of education, training, or experience.
- Foreign Credential Validation against Canadian Standards
**Experience**:
- Experience in troubleshooting microcomputer (e.g. desktop, laptop) hardware, peripherals and software problems
- Experience in preparing basic system documentation, reports, and correspondence
- Experience in troubleshooting audio-visual/video-conferencing solutions
**Knowledge**:
- Knowledge of IT service management tools and processes
- Knowledge of a PC/LAN environment and various office automation products
- Understanding of informatics related technologies and techniques
- Knowledge of industry trends, developments and techniques
**Competencies**:
- Using equipment and tools and working with computer technology
- Ability to demonstrate technical expertise
- Ability to work within tight timelines and adapt to changing priorities
- Identification and analysis of clients needs
- Effective oral and written communication
- Show initiative and being action-oriented to achieve results
- Respecting others
- Diplomacy
**Equity, diversity and inclusion**
We are committed to inclusive and barrier-free recruitment to create a workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
***:
**Accommodation**:
-
1st Level Support Agent
2 weeks ago
Ottawa, Canada Natural Sciences and Engineering Research Council of Canada NSERC Full time**Selection Process Number**: - 8969002-C**Location of Position**: - Ottawa, ON**Job Status**: - Term appointment**Job Category**: - Information and Innovation Solutions /**Directorate**: - Common Administrative Services (CASD)**Division**: - Information and Innovation Solutions (IIS)**Number of Positions Being Staffed**: - 1**Classification**: -...
-
Customer Service Agent
6 months ago
Ottawa, Canada GAT Airline Ground Support Full timeJob Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This...
-
Level #1 (Licensed) Insurance Advisor
7 months ago
Ottawa, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeKevin J Carruthers Insurance AgencyLevel 1 Licensed Client Care AdvisorReports ToThe Job will report to the Agent and/or Level #2 AdvisorsJob OverviewThis role is one of a Level #1 Client Care Advisor and is geared towards a newly licensed individual (Under 2 Years Industry Experience) that will allow the candidate to gain experience and knowledge while...
-
Agent
4 months ago
Ottawa, Canada Pinkerton Full timeJob Summary: The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations. Essential Functions: Represent Pinkerton's core values of integrity, vigilance, and excellence. Provide the client with concierge-level security at the company location...
-
Ramp Agent
7 months ago
Ottawa, Canada GAT Ground Support Canada Full time**Job Summary** **Responsibilities for Ramp Agent**: - Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport - Maintain on-time connections by guiding aircraft to and from gate positions - Protect baggage and other equipment from damage, loss and weather conditions - Drive and operate ground equipment, such as tugs,...
-
1st Cook
6 months ago
Ottawa, Canada Aramark at the Shaw Centre Full timeEvery memorable dining experience begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. Your passion for food preparation with fresh ingredients from Canadian local sourcing as a 1st cook will inspire your team to create truly spectacular fare. Reporting to the Executive Chef, Executive...
-
Staff Assistant
6 months ago
Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time**Staff Assistant / Client Services Representative - Desjardins Agent Team Member**: **Jameel Insurance & Financial Services Limited, Desjardins Agent** **Location: 5923 Hazeldean Road, Stittsville, ON** Type: Full Time in office **_ Please ensure you provide a cover letter along with your resume_** **Position Overview**: **_ We are growing again and...
-
Support Agent
6 months ago
Ottawa, Canada Cowan Insurance Group Full timeYou’re passionate about **learning new skills**. You’re a **self starter **who is looking to be part of a great team! You’re able to balance **attention to detail** and **efficiency** within a fast-paced environment. If you’re nodding, this **Support Agent in the Third-Party Administration Billing** department role at Cowan Insurance Group may be...
-
Front Desk and Staff Assistant
6 months ago
Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time**Front Desk and Staff Assistant - Desjardins Agent Team Member**: **Jameel Insurance & Financial Services Limited, Desjardins Agent** **Location: 5923 Hazeldean Road, Stittsville, ON** Type: Full Time in office **_ Please ensure you provide a cover letter along with your resume_** **Position Overview**: **_ We are growing again and have a new role...
-
Technical Support Analyst
3 weeks ago
Ottawa, Canada S I Systems Full timeh3>Help Desk Specialist to provide on-site troubleshooting of network and software issues to support a Windows 10 to 11 migration.Our Valued Public Sector Client is seeking a Help Desk Specialist to provide on-site troubleshooting of network and software issues to support a Windows 10 to 11 migration.Background:To support a Windows 10 to 11 migration...
-
1st Cook
6 months ago
Ottawa, Canada Aramark Full timeEvery memorable dining experience at Aramark begins behind the scenes with our Culinary team’s commitment to safe, efficient operations and exceptional cuisine. Your passion for food preparation with fresh ingredients from Canadian local sourcing as a 2nd cook will inspire your team to create truly spectacular fare. **Responsibilities**: - Reporting to...
-
Licenced Insurance Account Representative/account
7 months ago
Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time**BILINGUAL (English/French) Insurance Account Representative - Jameel Insurance & Financial Services Inc.**: **Location: Stittsville** **Type: Full Time** **Compensation Range: $45,000-$75,000 + $10-20K commission and bonuses**: **_Please note that this position is in Stittsville, ON (west-end of Ottawa) - no sponsorship or relocation is available - you...
-
Insurance Account Representative
6 months ago
Ottawa, Canada Jameel Lalji - Desjardins Insurance Agent Full time**Insurance Account Representative - Jameel Insurance & Financial Services Inc.**: **Location: Stittsville** **Type: Full Time** **Compensation Range: $47,000-$62,000 + $10-20K commission and bonuses**: **_Please note that this position is an IN OFFICE role in Stittsville, ON (west-end of Ottawa) - no sponsorship or relocation is available - you must be...
-
Client Concierge
7 months ago
Ottawa, Canada Kevin Carruthers - Desjardins Insurance Agent Full time**Kevin J Carruthers Insurance Inc.**: **Opening: Client Concierge / Sales Administator**: **Reports To**: The Job will report to the Agent **Job Overview**: **Responsibilities and Duties**: - Greet Clients that enter our Agency and prepare beverages such as specialty coffees. We offer a monthly “Seasonal” specialty which entails following easy...
-
Billing Support Agent
6 months ago
Ottawa, Canada Cowan Insurance Group Full timeYou’re passionate about **learning new skills**. - You’re a **self starter**who is looking to be part of a great team! - You’re able to balance **attention to detail** and **efficiency** within a fast-paced environment. If you’re nodding, this **Billing Support Agent** role at Cowan Insurance Group may be perfect for you! **What’s the...
-
Client Support Agent
1 month ago
Ottawa, Canada Somerset West CHC Full time**Position Title**: Client Support Agent **Department**: Primary Health & Regional Programs **Reporting to**: Program Administrator of Ottawa Language Access (OLA); Manager of Ottawa Newcomer Health Centre **Type**: TERM Contract Part Time (0.40 FTE) until March 31st,2025 **Pay Band**: $19.95 - $24.04 per hour **Deadline**: As soon as possible. **About...
-
Client Support Agent
1 month ago
Ottawa, Canada Somerset West Community Health Centre Full time**Position Title**: Client Support Agent **Department**: Primary Health & Regional Programs **Reporting to**: Program Administrator of Ottawa Language Access (OLA); Manager of Ottawa Newcomer Health Centre **Type**: TERM Contract Part Time (0.40 FTE) until March 31st,2025 **Pay Band**: $19.95 - $24.04 per hour **Deadline**:As soon as possible. **About...
-
Real Estate Agent/advisor
6 months ago
Ottawa, Canada The Oakes Home Team Real Estate Full timeReal Estate Agent/Advisor Are you a single agent who would like to make a predictable income? Would you love to be on a team that includes inside sales with pre-booked leads, admin support, coaching, training, fees paid, all in a dynamic high end brokerage? We are looking for 2 passionate, positive, hard working realtors that want to take their career to...
-
Review Agent
6 months ago
Ottawa, Canada Medical Council Of Canada Full time**Consider an opportunity to join our talented team** - _The Medical Council of Canada (MCC) was recognized as a National Capital Region Top Employer for ten consecutive years!_ **Want to contribute to the health and wellbeing of Canadians?** ***At the MCC, you’ll be part of a dynamic team that strives to achieve the highest level of medical care in the...
-
Client Concierge
7 months ago
Ottawa, Canada Kevin Carruthers - Desjardins Insurance Agent Full timeKevin J Carruthers Insurance Inc. Opening: Client Concierge / Sales Administator Reports To The Job will report to the Agent Job Overview This role of the “Client Concierge / Sales Administrator” is to support our Agency in our efforts to elevate our Client Experience and set us apart from the Competition. Role consists of Greeting Clients that...