Support Agent

6 months ago


Ottawa, Canada Cowan Insurance Group Full time

You’re passionate about **learning new skills**.

You’re a **self starter **who is looking to be part of a great team

You’re able to balance **attention to detail** and **efficiency** within a fast-paced environment.

If you’re nodding, this **Support Agent in the Third-Party Administration Billing** department role at Cowan Insurance Group may be perfect for you

**What’s the ask?**

Reporting to the Supervisor, Third-Party Administration (TPA) Billing, the Support Agent is responsible to support the billing team with day-to-day transactional tasks. The incumbent is expected to gain a thorough understanding of the in-house system.

**Key Responsibilities**:

- Perform daily tasks relating to printing and cheque processing
- Ensuring proper sorting and distribution of claim and documents
- Efficient and accurate data entry in our in-house system

**What does it take?**
- Good organizational, time management and prioritizing skills
- Attention to detail is essential
- Ability to manage multiple demands
- Bilingual in French and English, is not required but considered a very strong asset

**Who we are**
Canadian-owned and operated, Cowan Insurance Group is a leading independent insurance brokerage and consulting operation, providing real value to our clients. With over 500 employees hired out of 6 locations across Canada, we’re proud to have been named one of Canada’s Best Managed Companies since 2012.

We partner with leading national and international insurance companies to:

- deliver insurance and risk management solutions to businesses, organizations and individuals
- advise on and create retirement, group benefits, disability management and international benefits programs for employee groups.

We also offer wealth and asset management as well as financial and succession planning services to individuals, and specialize in property, casualty and credit insurance.

**What sets us apart?**

**Be in good company**
***Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

**Challenge your thinking**
***You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

**Grow together**
We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen.

**Benefits and perks**
- Competitive salary
- Participate in our comprehensive benefits plan on day one — no waiting period
- Company-matched Retirement Savings Plan
- Company-paid training and development courses
- Community involvement

**Are you interested?**

Please apply

While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.


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