Product and Customer Experience Trainer

4 months ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
**Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada.**

Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others. This is a place where you can become a world-leading expert in your field and take your career to new heights It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights.

***

**The Position**:
The **Product and Customer Experience Trainer **will be responsible for the facilitation of engaging learning experiences through online and Face to Face training sessions. The trainer will be responsible with providing the Samsung Field Team with stellar sales skills training leveraging a mix of sales methodologies and processes.

***

**What you’re responsible for**:

- Supporting the field team through knowledge and soft skills training
- Work in collaboration with the Events Manager to organize both online and in person training events with our partners
- Collaboration with our Instructional Designer team to build engaging training content
- Collaborate with all stakeholders to ensure the training material is tailored to the immediate audience
- Demonstrate compliance and training excellence through updates and regular reporting
- Liaise with internal and external clients on reporting needs to find effective solutions
- Assist with new project opportunities to identify reporting and data system requirements
- Create and build relationships with our partners for future collaboration with events and sessions

**To be successful**:

- Excellent knowledge of training methods as well as organizational change management expertise
- Excellent knowledge of Sales Processes and Skills
- Experience in the wireless or electronics industry is an asset
- Experience in facilitating groups online using engagement tools (polling, gamification)
- Strong working proficiency in Webex, MS Teams, and other online training vehicles
- Strong working proficiency in Microsoft Word, Excel and PowerPoint is required
- Ability to write effective copy, instructional text, audio scripts/video scripts
- Experience with video creation considered an asset

**To join our team**:

- A Bachelor’s Degree in a related field, such as education, organizational development, human resources, business administration, communications, etc. is an asset
- Minimum three (3) years’ experience working in training delivery, teaching, coaching and/or facilitation experience
- Must possess the ability to proactively build strong relationships within a diverse organization
- Must possess exceptional attention to detail and the ability to manage multiple on-going priorities
- Superior organizational and planning skills are required
- Excellent communication skills, both written and oral in English (Bilingual is an asset)

**What we offer**:

- A competitive base salary plus bonuses and other perks
- Vacation plus additional flex days
- Comprehensive benefits
- Training and development opportunities to grow your career with one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

  • Trainer Product and Experience

    4 months ago

    Mississauga, Canada OSL Retail Services Inc Full time

    Overview: **Samsung and OSL have partnered to operate the National Field Sales and Training Team for Samsung in Canada.** Samsung is a global leader in technology, opening new possibilities for people everywhere. We want people to join our team who are excited about Samsung products and services and want to share their knowledge and journey with others....

  • Personal Trainer

    4 months ago

    Mississauga, Canada Bulldog Boxing and MMA ACADEMY Full time

    Embark on a Fitness Journey with Us: Personal Trainer Wanted! Are you a certified personal trainer passionate about transforming lives through fitness? Join our team and be part of an empowering wellness community! Position: Personal Trainer **Responsibilities**: - Conduct one-on-one fitness assessments and create personalized workout plans. - Motivate...

  • Service Trainer

    24 hours ago

    Mississauga, Ontario, Canada Prevost Full time

    Job Title: Service TrainerPrevost, a division of Volvo Group Canada Inc., is seeking a highly skilled and experienced Service Trainer to join our team. As a Service Trainer, you will play a key role in the production and delivery of training for our internal personnel and external customers.Key Responsibilities:Analyze and track training needs for our North...

  • Service Trainer

    20 hours ago

    Mississauga, Ontario, Canada Prevost Full time

    Job Title: Service TrainerPrevost, a division of Volvo Group Canada Inc., is seeking a highly skilled and experienced Service Trainer to join our team. As a Service Trainer, you will play a key role in the production and delivery of training for our internal personnel and external customers.Key Responsibilities:Analyze and track training needs for our North...

  • Personal Trainer

    4 months ago

    Mississauga, Canada Body By Chosen Mississauga Full time

    **About us** Body By Chosen Mississauga is a collaborative, inclusive and growth oriented workplace with the goal of empowering others to MOVE, FEEL & LIVE better. Our work environment includes: - Growth opportunities - Flexible working hours - Lively atmosphere Job Overview: We are seeking a highly motivated and passionate Personal Trainer to join our...

  • Dog Trainer

    1 day ago

    Mississauga, Canada Tail Tales LTD Full time

    Tail Tales Academy is a leading boarding and training company specialising in providing top-quality care and training services to dogs of all breeds and sizes. We are passionate about helping dogs and their owners achieve their full potential and are looking for a dedicated and experienced dog trainer to join our team. **Responsibilities**: - Develop...

  • Personal Trainer

    3 months ago

    Mississauga, Canada Prototype Sports Performance Full time

    Join the PSP Family! We are currently looking for a personal trainer to join our private training facility! As a personal trainer with PSP Well, part of Prototype Sports Performance, you will be expected to program and execute training sessions for individual and small group clients, oversee the creation and implementation of business initiatives, keep up to...

  • Service Trainers

    4 weeks ago

    Mississauga, Canada Prevost Canada Full time

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. **Prevost**, a division of Volvo Group Canada Inc., is currently...

  • Personal Trainer

    4 months ago

    Mississauga, Canada Your House Fitness Full time

    We are Your House Fitness, the fitness professionals who come directly to you. Whether, it's at your home, condominium, outdoor or a designated gym, we get the right trainer for you. Whenever, wherever. We are currently looking for experienced Personal Trainers to work with as independent contractors in servicing Mississauga. Set your schedule and we match...

  • Excel Trainer

    5 days ago

    Mississauga, Ontario, Canada Parisella Vincelli Associates Consulting Group, Inc Full time

    Change Management Trainer OpportunityAn exceptional opportunity exists to join a leading Operations Management Consulting Firm with a well-established reputation across North America for delivering measurable and sustainable operational and financial results to a client base across multiple industries for over 32 years.To work alongside our operation's...

  • Excel Trainer

    4 days ago

    Mississauga, Ontario, Canada Parisella Vincelli Associates Consulting Group, Inc Full time

    Change Management Trainer OpportunityAn exceptional opportunity exists to join a leading Operations Management Consulting Firm with a well-established reputation across North America for delivering measurable and sustainable operational and financial results to a client base across multiple industries for over 32 years.To work alongside our operation's...

  • Kickboxing Fitness Trainer

    4 months ago

    Mississauga, Canada 9Round - Mississauga Full time

    We are seeking enthusiastic trainers with outgoing and energetic personalities to carry out our mission statement **_Making Members Stronger, Physically and Mentally_** Those aren’t just words on paper, they’re words we live by. Our mission at 9Round is - Making members stronger in 30 minutes, physically and mentally._ We’re dedicated to enriching...

  • Kickboxing Fitness Trainer

    4 months ago

    Mississauga, Canada 9Round - Mississauga Full time

    We are seeking enthusiastic trainers with outgoing and energetic personalities to carry out our mission statement **_Making Members Stronger, Physically and Mentally_** Those aren’t just words on paper, they’re words we live by. Our mission at 9Round is _Making members stronger in 30 minutes, physically and mentally._ We’re dedicated to enriching...

  • Corporate Trainer

    5 days ago

    Mississauga, Ontario, Canada Boston Pizza International, Inc. (Calgary) Full time

    Corporate Trainer OpportunityBoston Pizza International, Inc. (Calgary) is seeking a highly skilled Corporate Trainer to join our team. As a Corporate Trainer, you will play a critical role in supporting the growth and development of our franchisees and restaurant staff.Key Responsibilities:Develop and deliver comprehensive training programs to ensure...

  • Corporate Trainer

    5 days ago

    Mississauga, Ontario, Canada Boston Pizza International, Inc. (Calgary) Full time

    Corporate Trainer OpportunityBoston Pizza International, Inc. (Calgary) is seeking a highly skilled Corporate Trainer to join our team. As a Corporate Trainer, you will play a critical role in supporting the growth and development of our franchisees and restaurant staff.Key Responsibilities:Develop and deliver comprehensive training programs to ensure...

  • Corporate Trainer

    3 hours ago

    Mississauga, Ontario, Canada Boston Pizza International, Inc. (Calgary) Full time

    Corporate Trainer OpportunityBoston Pizza International, Inc. (Calgary) is seeking a highly skilled Corporate Trainer to join our team. As a Corporate Trainer, you will play a critical role in supporting the growth and development of our franchisees and restaurant staff.Key Responsibilities:Develop and deliver comprehensive training programs to ensure...

  • Trainer, Site Operations Management

    1 day ago

    Mississauga, Ontario, Canada Parisella Vincelli Associates Consulting Group, Inc Full time

    Operations Management Trainer Job DescriptionWe are seeking an experienced Operations Management Trainer to join our team at Parisella Vincelli Associates Consulting Group, Inc. As a Change Management Trainer, you will be responsible for conducting workshops and one-on-one coaching sessions to help our clients achieve and sustain project goals and...

  • Trainer, Site Operations Management

    2 days ago

    Mississauga, Ontario, Canada Parisella Vincelli Associates Consulting Group, Inc Full time

    Operations Management Trainer Job DescriptionWe are seeking an experienced Operations Management Trainer to join our team at Parisella Vincelli Associates Consulting Group, Inc. As a Change Management Trainer, you will be responsible for conducting workshops and one-on-one coaching sessions to help our clients achieve and sustain project goals and...

  • Kickboxing Fitness Trainer

    4 months ago

    Mississauga, Canada 9Round Full time

    We are seeking enthusiastic trainers with outgoing and energetic personalities to carry out our mission statement… Making Members Stronger, Physically and Mentally Those aren’t just words on paper, they’re words we live by. Our mission at 9Round is Making members stronger in 30 minutes, physically and mentally. We’re dedicated to enriching...

  • Health & Safety Trainer

    3 months ago

    Mississauga, Canada OSG Full time

    **Join our team as a Health & Safety Trainer!** OSG is a leading training, consulting, and online services organization dedicated to enhancing workplace safety and wellbeing across Canada. With a proven track record of empowering organizations to create safer and more productive work environments, OSG partners with businesses of all sizes to ensure...