Administrative Associate

2 weeks ago


Kitchener, Canada CBI Health Full time

**Administrative Associate/ Receptionist - Kitchener, ON**:
**Reporting to Manager of Operations, within the Intake team at FOCUS Assessments (Kitchener) is a full time, permanent role. The Administrative Associate - Receptionist would be working in the office.**

**About this opportunity**:
Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient rehabilitation clinic. As a full-time Administrative Associate/Receptionist at our Kitchener Clinic, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

**Take an inside look at what you’ll do each day**:

- Answer phones and direct callers accordingly or address any queries
- Retrieve messages - general mailbox
- Greet claimants and visitors to the office
- Receive couriers and distribute appropriately (date stamp all incoming documentation)
- Send outgoing mail and couriers
- Contact transportation company at the end of an assessment
- Acquire signatures on Consent Forms and review photo ID prior to an assessment
- Maintain Assessment Log (time in and time out)
- Chaperoning assessments
- Maintaining examination rooms and public areas
- Booking and Confirming Transportation & Interpretation for assessments
- Assessment Appointment Confirmations and follow up on Consent Forms
- Other administrative support, as required

**What you need to be successful**:

- Excellent telephone manner
- Proficiency in MS Windows - MS Office, MS Excel and MS Word, and Adobe Acrobat/Reader
- Strong organizational and prioritizing skills and effective time management skills required
- Ability to learn quickly in a fast-paced environment with mínimal supervision
- Accuracy and attention to detail in tasks
- Knowledge of the rehabilitation and independent medical sector an asset, but not required

**What CBI Health offers you**:

- Continuous learning and skills development, including management opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**:
For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of **Canada’s Best Managed Companies** for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests._



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