Program Manager

2 weeks ago

Toronto, Canada Reconnect Community Health Services Full time

**Positions Available**: _1_

**Hours of Work**:_37.50 Hours per week_

**Unionized Position**:_No_

**Position Type**:_Full-Time Permanent_
- Manage and implement the planning, implementation and delivery of all program objectives and deliverables according to established guidelines and associated benchmarks
- Implement best-practices and evidence-based standards as it applies to the continuum of community-based services in mental health and addictions
- Implement quality assurance and improvement measures related to service delivery
- Pull diverse and interdisciplinary teams together through shared overall objectives and skills
- Review and ensure that performance targets for programs and services are met
- Facilitate team development and meetings and individual clinical supervision with staff
- Engage in community and stakeholder meetings as required
- Responsible for reviewing and maintaining quality records and documentation on all clients associated with the programs
- Minimum five years of experience in a leadership role within a health services environment
- Experience managing in a unionized work environment an asset
- Post-Secondary Education in a health care related field
- Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders

**Key skills and abilities we are looking for**:

- Above average written ability; ability to analyze written reports, complex documents and publications
- Demonstrate superior ability to supervise, coach, mentor and engage staff
- Superior ability overseeing the day-to-day operations of assigned programs
- Ability to manage multiple priorities simultaneously with pressure of changing demands
- Excellent clinical skills; providing clinical direction to staff together with the ability to proactively identify and problem solve key clinical issues
- Ability to support performance management and improvement as needed
- Ability to assume responsibility for defined Human Resources related activities as required
- Ability to adhere to program budgets and/or constraints as directed
- Demonstrated experience in program and services enhancement activities
- Applied computer skills (Microsoft Office, Client Information Systems, Web browsing);
- Valid Driver’s license and access to a personal vehicle is required.

**Special Requirements**:

- Criminal background check
- Must be willing to work flexible hours including weekends, evenings and statutory holidays as required
- Must be willing to participate in an on-call rotation.

Please be advised that in order to be eligible for employment at Reconnect, all new hires must have received both doses of a COVID-19 vaccine approved by Health Canada prior to their start date and will be required to show proof. Medical exemptions or any other kind of requested exemption based upon Reconnect' s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.

**Who we are**:
Reconnect Community Health Services is a not-for-profit health service organization located in the west end of Toronto. We provide services for seniors, caregivers, and people living with mental health and addictions concerns.

**Application Process**:
**_We thank all applicants for their interest, however, only those selected for an interview will be contacted._**

**Reconnect Community Health Services**

1281 St. Clair Avenue West

Toronto, Ontario M6E 1B8
- Reconnect Community Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Aboriginal communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change_

**Job Types**: Full-time, Permanent

**Benefits**:

- Automobile allowance
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Wellness program

**Experience**:

- Health services environment leadership role: 5 years (preferred)
- Managing in a unionized setting: 1 year (preferred)

Licence/Certification:

- Driver's license and access to a personal vehicle (required)
- Post secondary education in health services or related field (required)

Work Location: One location

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