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Customer Care Professional

1 month ago

Lachine, Canada SURGMED Group of Companies Full time

**Joignez-vous à notre Symphonie de la Saisie des Commandes **

Êtes-vous le maestro méticuleux que nous recherchions ? Nous sommes à la recherche d'un Professionnel du Service Client pour rejoindre notre équipe, où le projecteur est braqué sur la transformation des saisies de commandes en une œuvre d'art de précision

**Votre Ouverture de Saisie des Commandes**:

- Plongez dans le rythme des saisies de commandes - votre acte principal dans la symphonie du service client.
- Traitez les commandes avec une touche méticuleuse, confirmant les prix et vous assurant que notre stock est prêt à briller.
- Mettez en valeur votre finesse numérique en facturant les bons de commande avec une précision parfaite.
- Prenez la tête de la coordination de la danse virtuelle de l'expédition.

Jouez le rôle d'un sorcier de la saisie des commandes et d'un maître des notes de crédit dans cette symphonie de détails.
- Jonglez avec les retours virtuels et les non-conformités avec un sourire numérique, en mettant l'accent sur les détails fins.
- Communiquez avec les clients et les représentants commerciaux, vous assurant que chaque détail est impeccable dans vos conversations écrites.

**Exigences pour rejoindre notre Extravaganza de Saisie des Commandes**:

- Une expérience préalable dans la saisie des commandes, de préférence dans un environnement de fabrication, est un bonus.
- Maîtrise du français et de l'anglais - superhéros bilingues, assemblez-vous
- Familiarité avec les termes et conditions commerciaux - votre attention aux détails garantit que rien ne passe entre les mailles du filet.
- Excellent en informatique ; bonus si vous avez dansé avec des systèmes CRM dans vos rêves numériques.
- Capacité à prospérer sous la pression numérique - transformer les défis virtuels en triomphes est votre spécialité.

**Clause linguistique du Québec**

Ce poste exige que la personne travaille sur des projets internationaux et communique régulièrement avec des fournisseurs au Canada, aux États-Unis et dans le monde entier, ainsi qu'avec des membres de l'équipe à l'extérieur du Québec ; par conséquent, l'employé doit être capable de parler et d'écrire en anglais.

Prêt à transformer les saisies de commandes en une forme d'art ? Postulez maintenant et créons ensemble des expériences client harmonieuses et précisément détaillées

**Join Our Order Entry Symphony**

Are you the meticulous maestro we've been searching for? We're on the lookout for a Customer Care Professional to join our team, where the spotlight is on turning order entries into a masterpiece of precision

**Your Order Entry Overture**:

- Dive into the rhythm of order entries - your main act in the customer care symphony.
- Process orders with a meticulous touch, confirming prices, and ensuring our stock is set to shine.
- Showcase your digital finesse by invoicing sales orders with pixel-perfect precision.
- Take the lead in coordinating the virtual shipping dance.
- Play the role of an order entry wizard and credit memo maestro in this symphony of details.
- Juggle virtual returns and non-conformities with a digital smile, focusing on the fine details.
- Communicate with customers and sales representatives, ensuring that every detail is spot-on in your written conversations.

**Requirements for Joining Our Order Entry Extravaganza**:

- Prior experience in order entry, preferably in a manufacturing environment is a bonus.
- Fluent in both French and English - bilingual superheroes, assemble
- Familiarity with commercial terms and conditions - your attention to detail ensures nothing slips through the cracks.
- Excellent computer skills; bonus if you've danced with CRM systems in your digital dreams.
- Ability to thrive under digital pressure - turning virtual challenges into triumphs is your specialty.

**Quebec Language Clause**

This role demands for the individual to work on global projects and regularly communicate with vendors across Canada, the United-States and all around the globe as well as with team members outside of Quebec; and therefore, requires that the employee is able to also speak/write in English.

*

**Salary**: $43,000.00-$48,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Profit sharing
- Vision care
- VRSP

Schedule:

- Day shift
- Monday to Friday

Ability to Commute:

- Lachine, QC H8T 2P1 (required)

Work Location: In person