Team Lead, Stakeholder Communications and Media

5 days ago

Toronto, Canada Canadian Institute for Health Information Full time

**Category**
- Communications

**City**
- Toronto, Ottawa, Ontario, Canada
- Team Lead, Stakeholder Communications and Media Relations
- Who we are
- We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
- Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?
- The Stakeholder Communications and Media Relations Team Lead leads the team responsible for developing and implementing communications and stakeholder engagement strategies to promote and disseminate CIHI data and product releases. As the media relations lead responsibilities include developing media releases and conducting media training, and developing strong relationships with journalists and key stakeholders across the country. The lead also performs other communications activities as required such as organizing events, writing articles for internal and external audiences, responding to public requests and helping draft and implement crisis/issues management plans.
- What you'll do
- Provides leadership and guidance to staff. Supervises, coaches, and monitors workload and performance of staff to ensure quality is maintained and services are effectively delivered. Contributes to staff's professional development by providing effective performance feedback, conducting performance management reviews, and creating learning opportunities for developing skills, knowledge and expertise.
- 1. Develops communications and dissemination strategies for projects and products in collaboration with colleagues in Communications, the Manager of Communications and program areas.
- 2. Leads the implementation of the corporate media relations program including drafting of media materials, media monitoring, spokesperson training, media coverage analysis, and responding to media requests. Identifies and co-ordinates responses to erroneous, contentious or misleading media coverage. Facilitates positive relationships with national, regional and speciality journalists. Identifies opportunities for improvement based on analytics.
- 3. Leads the organizing of virtual and in-person media conferences or other communications events when appropriate
- 4. Assesses and identifies new opportunities and tactics to promote CIHI products and information and/or finds ways to promote CIHI products and information to new audiences, and measures the impact of outreach activities.
- 5. Leads the implementation of the key stakeholder communications strategies for the organization, including strategy development, presentation and approval; coordination of material development; client relationship management and campaign effectiveness measurement.
- 6. Leads the development of the CIHI corporate annual report and provides input for other corporate reporting material.
- 7. Leads responses to public requests and responds and prepares material for legislative appearances, as required.
- 8. Responsible for staying informed regarding developments in international/national/provincial and regional health care news.
- 9. Establishes and maintains formal and informal networks in the health care community, ensuring widespread understanding of CIHI, its role, mandate and services.
- 10. Plays a key role in the leadership of the communications department in collaboration with the other communications leads, manager of communications and director of communications and outreach.
- 11. Develops and maintains relationships with management and team leads to better understand and deliver effective communications strategies.
- 12. Ensures that CIHI’s brand and image are monitored and respected internally and externally.
- What you'll bring to the table
- 1. Degree in journalism, communications or similar field.
- 2. Five to seven years professional experience in communications or media relations
- 3. Proven ability to coach, mentor and supervise the work of others
- 4. Excellent writin

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