Support Services Assistant

4 weeks ago


Thornhill, Canada ProctoCan Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- Health aide
**Work setting**:

- Home care and visiting care agency
- Physician's office
- Hospital/medical facility or clinic
- Medical clinic
- Health care institution, facility or clinic
**Tasks**:

- Assist with cleaning, sterilizing, setting up and assembling of medical equipment
- Perform other duties related to patient care and comfort
- Take patients' blood pressure, temperature and pulse
- Weigh, lift, turn and position patients
- Deliver messages, reports, requisitions and specimens between departments
- Make beds and maintain patients' rooms
- Administer suppositories, colonic irrigations and enemas
- Maintain inventory of supplies
- Transport patients between care facilities
- Transport patients in wheelchair or stretcher
- Answer call signals to determine patients' needs
- Collect specimens
- Prepare patients for surgery by washing, shaving and sterilizing operative areas
- Schedule and confirm appointments
- Perform administrative tasks
- Ensure infection control
- Administer medications
- Provide pre-operative and post-operative personal and comfort care
- Provide wound and bandage care
- Monitor patients and advise physician of any changes in patients' condition
- Provide technical assistance to surgeons by laying out instruments, setting up equipment, assisting surgical teams with gowns and gloves and passing instruments to surgeons
- Provide patient and family education
- Interview patients
- Ensure that quality nursing care is provided to patients
- Assist with record management
**Certificates, licences, memberships, and courses**:

- Continuing Care Assistant Certification
- First Aid Certificate
- CPR Certificate
**Computer and technology knowledge**:

- Electronic medical records
**Area of specialization**:

- Medical unit
- Intensive care
**Transportation/travel information**:

- Valid driver's licence
- Own transportation
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Physically demanding
- Attention to detail
- Standing for extended periods
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
**Weight handling**:

- Up to 13.5 kg (30 lbs)
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- Patience
**Screening questions**:

- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
**Support for newcomers and refugees**:

- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
**Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees



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