Field Services Technician

2 weeks ago

Mississauga, Canada Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Key Responsibilities:
Deskside Support:
- Accept dispatches from the Service Desk and perform troubleshooting and resolution activities at the Authorized User’s location.- Monitor the ServiceNow Ticket queue, acknowledge receipt of tickets, and review troubleshooting information.- Coordinate with end users to schedule convenient times for on-site support.- Perform preventive maintenance activities for end-user devices, ensuring compliance with OEM requirements and avoiding warranty voidance.

Incident Troubleshooting and Resolution:
- Provide incident troubleshooting and resolution for devices, including peripherals and OEM warranty fulfillment.- Support IMACs (Install, Move, Add, Change, Deinstall) and remediation of security vulnerability incidents.- Execute checklists and scripts as directed.

Device Support:
- Support both Windows and Non-Windows devices, including those connected to manufacturing devices.- Provide support for desktop model PCs, shop floor sites, and other restricted environments.- Issue and support clean loaner laptops for domestic and international use cases.- Support specialty printers, security badge printers, RF scanners, timeclocks, and other manufacturing environment devices.

IMACD Services:
- Unpack, inspect, and install new devices, ensuring proper operation and configuration.- Perform device moves, including disconnecting, packing, and reinstalling devices at new locations.- Add or change devices, ensuring proper boot-up, operation, and user orientation.- Deinstall devices, erasing data, packing, and shipping to designated locations for retirement.

Who You Are

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience
- 5+ years of experience providing IT support
- Experience working in a customer facing environment

Preferred Skills and Experience
- Bachelor’s degree in Computer Science, Information Technology, or related technical field

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

  • Field Service Technician

    7 months ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Field Service Technician

    7 months ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Field Service Technician

    6 months ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Field Service Technician

    2 days ago

    Mississauga, Canada Motiontek Industrial Inc Full time

    Job description Motiontek Industrial is a full service industrial equipment maintenance and engineering company. We provide premium on site services, repairs, installation, and custom automation solutions. We are looking for an experienced Field Service Technician who is driven by customer satisfaction and service success to grow with our company! As a...

  • Field Services Technician

    2 days ago

    Mississauga, Canada EnVision Consultants Ltd. Full time

    The position comes with the opportunity to work very closely with highly experienced professionals who enjoy mentoring and are looking to assist in your career growth. **As a Field Services Technician you will**: - You will be providing technical services in a field and office environment; - You will be providing technical assistance in materials related...

  • Field Services Technician

    6 months ago

    Mississauga, Canada Skilled Jobs Full time

    Job Title: Field /Gas Service Technician Location: Mississauga, ON Pay Rate: $22-28 per hour, based on experience **Job Description**: We are seeking a dedicated and skilled Field Service Technician to join our team in Mississauga. As a Field Service Technician, you will be responsible for diagnosing, repairing, and maintaining industrial baking...

  • Field Service Technician

    7 months ago

    Mississauga, Canada Trumpf Full time

    How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the...

  • Field Service Technician

    7 months ago

    Mississauga, Canada Trumpf Full time

    How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the...

  • Field Service Technician

    4 days ago

    Mississauga, Canada Diebold Nixdorf Full time

    **Position Overview** Diebold Nixdorf is a leading global developer and manufacturer of retail and banking equipment. We are currently seeking a Firstline Field Service Technician. Within your assigned area of responsibility, as a Firstline Field Service Technician, you will perform basic installation and minor repairs on all Diebold Nixdorf products and...

  • Field Service Technician

    7 months ago

    Mississauga, Canada TRUMPF Full time

    How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the...

  • Field Service Technician Supervisor

    6 months ago

    Mississauga, Canada AGS, LLC Full time

    **Job Overview**: The Field Service Supervisor is responsible for all field service operations for the region assigned. Provides direct supervision, training and discipline to field service technicians in his/her assigned territory. A few key components of the role include developing Field Service Technicians, scheduling for work orders and personnel,...

  • Field Service Technician

    6 months ago

    Mississauga, Canada PSI Engineering Full time

    The Company PSI Engineering manufactures and integrates automated pack and sortation systems for high volume warehouse and distribution centers who serve the business to consumer (B2C) market, drastically improving throughput and accuracy while reducing labor costs. In this role, you will be a part of a customer-focused team dedicated to following the...

  • Field Service Technician

    4 months ago

    Mississauga, Canada Jenoptik AG Full time

    **Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide.**: **Join our team and help to shape our future with lasting effect.**: **Field Service Technician**: - Job ID: 3723- Location: Mississauga, ON, CA- Date: Aug 28,...

  • Field Service Technician

    4 months ago

    Mississauga, Canada Jenoptik AG Full time

    **Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide.**: **Join our team and help to shape our future with lasting effect.**: **Field Service Technician**: - Job ID: 3722- Location: Mississauga, ON, CA- Date: Aug 28,...

  • Field Service Technician

    7 months ago

    Mississauga, Canada Stromcore Full time

    **Job description** JOB TITLE: Field Service Technician DEPARTMENT: Production/Service REPORTING TO: Production Manager/Service Manager At Stromcore Energy Inc., we build lithium battery systems for electric vehicles. Located in the Winston Churchill/Dundas area. We are looking for a passionate associate to join our production/service team and learn how...

  • Field Service Technician

    8 hours ago

    Mississauga, Canada ID Technology (Canada) Corp Full time

    Continue Your Career as a Field Service Technician in a growing Company At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You'll be...

  • Field Service Technician

    7 months ago

    Mississauga, Canada Servomax Inc. Full time

    _Good Coffee Brings People Together - Fancy a cup?_ If you’re a coffee passionate looking to work in a stimulating and challenging industry, you’ve potentially landed on your future job. Allow us to introduce ourselves. We are Servomax, an office coffee services provider who is looking to help Canadian employers create a work environment that promotes...

  • Field Service Technician

    3 months ago

    Mississauga, Canada Regal Rexnord Full time

    WHAT’S IN IT FOR YOU? Joining our team means stepping into a dynamic environment within a rapidly growing company, boasting a solid reputation in the industry. We offer competitive pay, and our comprehensive benefits package is designed with your well-being in mind. From being provided with a company vehicle to extended health benefits, including dental...

  • Field Service Technician

    3 months ago

    Mississauga, Canada TEK Group Full time

    Maintains, analyses, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security and systems groups. - Trains employees, identifies, analyses, and repairs product failures, orders and...

  • Assistant Technician, Field Services

    3 weeks ago

    Mississauga, Canada WSP Full time

    **The Opportunity**: WSP has a new opportunity for a **Geotechnical Field Technician**on a permanent basis within Mississauga Ontario. This opportunity will allow you to develop your technical skills in the field with like-minded professionals in a leading global professional consulting firm. **Why WSP?** - We value and are committed to upholding a culture...