Customer Service Representative

5 months ago

Squamish, Canada GFL Environmental Inc. Full time

**GFL Environmental** is looking for a **Customer Service Representative** to join our team in **Squamish, BC**

The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.

**Key Responsibilities**:

- Communicate clearly and concisely with on-the-road employees to give instructions and assistance.
- Answer incoming and make outgoing customer telephone calls.
- Receive and resolve, within established guidelines, customer questions and concerns.
- Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales.
- Track customer information and concerns and enter data into database.
- Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment.
- Maintain new account files.
- Work with supervisors to ensure that all missed stops and special pick ups are completed daily.
- Provide timely and accurate information regarding missed stops or other customer concerns.
- Generate call-in work orders for drivers
- Take web request and process payments by phone.
- Process customer payments via internet and take cash payment’s as needed.
- Enter new subscription residential accounts into system.
- Run credit checks on new customers.
- Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled.
- Key all new/cancelled accounts into Tower system and verify in system.
- Scan all contracts into system and maintain records of them.
- Assist in completing the Affirmative Action log for all applicants.
- Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors.

**Requirements**:

- 1-2 years customer service call center experience.
- Proficient in Microsoft Outlook, Microsoft Word and Excel.
- Good problem solving ability.
- Excellent data entry skills.
- Ability to implement solutions to general and specific customer concerns.
- Ability to work in fast-paced environment, meet time deadlines and perform under pressure.
- At GFL our goal is to invest in our people and provide opportunities to grow, for life_
- _ Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE_
- _ We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage _
- _With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth_
- _ We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship _Full Circle Project_
- _ We believe investing in the future is the right investment, our first fully electric truck is now in operation_
- _ GFL is traded on the NYSE & the TSX - search “GFL” to see our stock performance_

GFLTalent
- We thank you for your interest. Only those selected for an interview will be contacted. _
- GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. _GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs._

  • Customer Service Representative

    5 months ago

    Squamish, Canada GFL Environmental Full time

    **GFL Environmental** is looking for a **Customer Service Representative** to join our team in **Squamish, BC!** **At GFL our goal is to invest in our people and provide opportunities to grow for life!** GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through...

  • Customer Service Representative

    6 months ago

    Squamish, Canada GFL Environmental Full time

    GFL Environmental is looking for a Customer Service Representative to join our team in Squamish, BC! At GFL our goal is to invest in our people and provide opportunities to grow for life! GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class...

  • Customer Service Representative

    5 months ago

    Squamish, Canada GFL Environmental Inc. Full time

    **GFL Environmental** is looking for a **Customer Service Representative** to join our team in **Squamish, BC!** **At GFL our goal is to invest in our people and provide opportunities to grow for life!** GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through...

  • Customer Service Representative

    3 weeks ago

    Squamish, Canada Whistler Personnel Full time

    We're looking for a Customer Service Representative to join our team at Whistler Personnel. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have. The ideal candidate will have excellent communication and problem-solving...

  • Customer Service Representative

    5 months ago

    Squamish, Canada GFL Environmental Full time

    GFL Environmental is looking for a** Customer Service Representative **to join our team in **Squamish **on a **fixed contract until the end of September**! The Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada Whistler Personnel Full time

    We are seeking a Customer Service Representative to join our team at Whistler Personnel. The ideal candidate will have a high school diploma and 1 year of experience in a customer-facing role. The position offers a permanent employment contract with a 40-hour workweek, dental plan, health care plan, and vision care benefits.Key ResponsibilitiesProvide...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada Whistler Personnel Full time

    We are seeking a skilled Customer Service Representative to join our team at Whistler Personnel. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients. The ideal candidate will have a secondary (high) school graduation certificate and 1 year to less than 2 years of experience in a...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada Whistler Personnel Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Whistler Personnel. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include responding to client inquiries, resolving issues, and providing support...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada Whistler Personnel Full time

    Job SummaryAt Whistler Personnel, we are seeking a skilled Customer Service Representative to join our team. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities- Provide timely and effective support to clients via phone, email, and in-person- Respond to...

  • Customer Service Representative

    6 months ago

    Squamish, Canada BMO Financial Group Full time

    38201 Cleveland Squamish British Columbia,V8B 0B1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada Lordco Auto Parts Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Lordco Auto Parts. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Process cash register payments by cash, cheque, debit, credit...

  • Part-time Customer Service Representative

    5 months ago

    Squamish, Canada GFL Environmental Full time

    **GFL Environmental** is looking for a **Part-time **Cus**tomer Service Representative** to join our team in **Squamish, BC!** **At GFL our goal is to invest in our people and provide opportunities to grow for life!** GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada GFL Environmental Full time

    GFL Environmental is a leading waste management company seeking a skilled Customer Service Representative to join our team in a dynamic role.About the Job:The Customer Service Representative will be responsible for selling and promoting GFL's solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming...

  • Customer Service Representative

    3 weeks ago

    Squamish, Canada GFL Environmental Full time

    GFL Environmental is a leading waste management company seeking a Customer Service Representative to join our team in Squamish, BC.As a Customer Service Representative, you will play a key role in selling and promoting GFL's solid waste services to businesses and industrial establishments. You will be responsible for placing outgoing calls and handling...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada GFL Environmental Full time

    GFL Environmental is a leading waste management company seeking a skilled Customer Service Representative to join our team.We are committed to investing in our people and providing opportunities for growth and development.As a Customer Service Representative, you will play a critical role in selling and promoting GFL's solid waste services to businesses and...

  • Customer Service Representative

    5 days ago

    Squamish, Canada Executive Hotels Full time

    Job Overview: We are seeking an experienced Customer Service Representative to join our team at Executive Suites Hotel and Resort Squamish. This role provides a unique opportunity to deliver exceptional guest experiences and create lasting memories.The ideal candidate will be responsible for checking guests in and out of the hotel, handling guest complaints...

  • Customer Service Representative

    7 days ago

    Squamish, Canada Lordco Auto Parts Full time

    We are seeking a skilled Customer Service Representative to join our team at Lordco Auto Parts, Canada's largest independently-owned automotive parts retailer.As a key member of our sales team, you will be responsible for providing exceptional customer service, processing cash register payments, and maintaining showroom inventory and workspace...

  • Customer Service Representative

    4 weeks ago

    Squamish, Canada Whistler Personnel Full time

    We are seeking a highly motivated and detail-oriented Client Service Clerk to join our team at Whistler Personnel. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Providing excellent customer service to clients via phone, email, and in-personResponding to...

  • Customer Service Advocate

    5 days ago

    Squamish, Canada GFL Environmental Full time

    GFL Environmental, one of North America's leading waste management companies, is seeking a skilled Customer Service Representative to join our team in Squamish, BC.As a customer-focused professional, you will play a crucial role in providing first-class service to businesses and industrial establishments by handling incoming calls and questions in a...

  • Customer Service Representative

    5 months ago

    Squamish, Canada Cloverdale Paint Inc Full time

    _Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ This individual should be available to work for **4-5 shifts per week.** We are...