Bilingual Customer Service Specialist

2 weeks ago


North York, Canada Maple Tattoo Supply Inc. Full time

Job Title: Customer Service Representative

Company Overview:
Maple Tattoo Supply is a leading supplier of high-quality tattoo equipment and supplies for professional tattoo artists. Our mission is to provide our customers with the best products and customer service in the industry.

**Job Description**:
**Responsibilities**:
Assisting customers with product information and purchasing decisions

Resolving customer issues in a timely and professional manner

Managing customer orders and ensuring timely delivery

Collaborating with internal teams to resolve customer concerns

Maintaining customer accounts and records

Other related tasks as assigned

**Requirements**:
Minimum of 1 year of experience in customer service or related field

Excellent verbal and written communication skills

Strong problem-solving and decision-making abilities

Ability to work independently and as part of a team

Strong attention to detail and organizational skills

Knowledge of tattoo equipment and supplies preferred, but not required

To Apply:
We are an equal opportunity employer and welcome applicants of all backgrounds and experiences. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

**Salary**: $18.00-$20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 2 years (required)

**Language**:

- French (required)

Work Location: In person



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