Service Appointment Coordinator

3 weeks ago


London, Canada Subaru of London Full time

We are currently seeking a highly personable individual to fulfill the role of Service Appointment Coordinator here at Subaru of London. The primary responsibility of the Service Appointment Coordinator will be to handle both inbound and outbound calls, as the initial contact to the Service department. This entails guaranteeing the delivery of exceptional customer service by engaging with customers to identify their vehicle-related issues and concerns, booking service appointments with an appropriate amount of time in order to address those concerns and gather as much detail as possible to ensure the rest of the Service team can be prepared for the customer's appointment.

In order to excel in the position of Service Appointment Coordinator, it is imperative to possess outstanding aptitude in customer service, proficient computer skill, demonstrate exceptional organizational abilities with exemplary interpersonal and professional communication skills. The ability to function effectively within a collaborative team environment, ensuring utmost customer satisfaction, is of paramount importance. Furthermore, a comprehensive comprehension of automotive technology and a profound knowledge of the automotive industry are indispensable assets.

Service Appointment Coordinator Responsibilities include (but not limited to):

- Receive and make calls to service customers concerning their vehicle service booking needs.
- Using your knowledge of our products and services to provide in-depth information when booking customer in for their service
- Ensure attention is paid to capacity times and length of time required to perform service
- Gather information to provide as much detail as possible to the Service team concerning: issues, loaners, shuttle needs and other concerns
- Administrative duties such as updating notes, booking sublets and filing
- Back up for reception to cover lunches/vacation etc
- Complete all training (programs, product, software etc.) as necessary
- Follow all processes and procedures to ensure efficiency, consistency and accuracy

Pay: $18.00-$22.00 per hour

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Dealership: 1 year (required)

Work Location: In person



  • London, Canada Subaru of London Full time

    We are currently seeking a highly personable individual to fulfill the role of Service Appointment Coordinator here at Subaru of London. The primary responsibility of the Service Appointment Coordinator will be to handle both inbound and outbound calls, as the initial contact to the Service department. This entails guaranteeing the delivery of exceptional...


  • London, Canada London's Airport Hyundai Full time

    Location: London, ON Department: Service Employment type: Full-Time Role introduction: Duties and responsibilities: - Scheduling appointments, coordinating with your team to create the most efficient schedule. - Following up with clients before their scheduled appointment to remind them. - Doing follow up with customers who have recently visited to...


  • London, Canada Lexus of London Full time

    **Lexus of London is looking for a Automotive Service Customer Service Representative to join our growing team!** Looking for a dynamic and customer-focused individual to join our team as an Automotive Service Customer Service Representative! **Job Summary**: As our Automotive Service Customer Service Representative, you will be the face of our business,...


  • London, Canada Leavens Chrysler Full time

    **WE ARE LOOKING FOR**: - Customer service oriented - Capable experience with active listening - The ability to handle 100 customer contacts daily - Ability to work in a fluid, dynamic team in an environment where priorities shift and can be directed by customers - Number oriented, with good attention to detail - High level of accuracy while working under...

  • Service Coordinator

    4 days ago


    London, Canada DALMAR MOTORS LTD Full time

    **Job Summary** As a Service Coordinator at Dalmar Motors, you will be responsible for scheduling appointments, monitoring incoming online bookings, coordinating with parts for recalls, assisting with customer intake and managing of customer repair orders when a service advisor is off sick or on vacation. **Responsibilities**: Service Coordinator -...

  • Service Coordinator

    2 months ago


    London, Canada AutoCanada Inc. Full time

    **Service Appointment Coordinator** **South London Infiniti Nissan** **London, ON** Are you looking to drive your career forward? South London Infiniti Nissan is looking for an experienced Service Appointment Coordinator to join our growing team! We are looking for someone who is passionate about delivering exceptional customer service to take ownership...

  • Service Coordinator

    2 months ago


    London, Canada Compressor Engineering Group Full time

    Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for scheduling and coordinating 4 service technicians to perform preventative maintenance & emergency service for 250+ clients using Field Managmeent software. **Duties**: - Coordinate service appointments and...

  • Appointment Booker

    2 months ago


    London, Canada CASI AIR & WATER Full time

    CASI Air and Water services everything from HVAC, Duct work and everything in between. We are looking for a strong individual who has excellent customer service skills and can pay close attention to detail. The details of the job are as follows, you would use our existing CRM software to arraneg appointments for the technicians or the DUCT truck. You would...


  • London, Canada London Cross Cultural Learner Centre Full time

    **Please note: IF YOU HAVE ALREADY APPLIED FOR THIS ROLE IN THE PREVIOUS POSTING, YOUR RESUME IS ONE FILE ALREADY, PLEASE DO NOT RE-APPLY.** The Language Services Coordinator is responsible for assisting the Manager, Administration & Language Services in the efficient running of the language services function. This role recruits language service independent...


  • London, Canada London Cross Cultural Learner Centre Full time

    The Language Services Coordinator is responsible for assisting the Manager, Administration & Language Services in the efficient running of the language services function. This role recruits language service independent service providers and arranges required training, oversees the booking of appointments, helps in resolving issues escalated by staff and/or...


  • London, Canada The Top Shop Inc Full time

    **The Top Shop Inc. has been an industry leader in manufacturing countertops since 1985. We are currently seeking an Installation and Service Coordinator for our laminate division. This position will require you to embrace teamwork and maintain professionalism with our customers and contractors.** **Responsibilities**: - Data entry and analysis of...


  • London, Canada Tru Digital Media Full time

    We are a growing digital marketing and technology company looking for appointment setters to join our team. We offer flat compensation of $25 per hour, with the potential to move to a more senior position within our team over time. In this role, you will be responsible for contacting potential clients, introducing our services, and scheduling meetings for a...


  • London, Canada Bath Fitter Full time

    _Installation & Service Coordinator - CONTRACT up to 6 months_ **Bath Fitter** is seeking a friendly, positive, adaptable, and customer centric individual to work in our London office & showroom to represent our brand and products accurately and professionally in accordance with our procedures and, most importantly, to the customer's satisfaction. You must...


  • London, Canada Classic Fire + Life Safety Inc. Full time

    **Summary** The Scheduling Coordinator is motivated, organized and knowledgeable in the field of Mobile Inspection Services Scheduling and Coordination, with a strong technical and time-management focus to support the company’s field service operations. This job description is to be used as a guideline only and may not incorporate all functions of the...


  • London, Canada Classic Fire + Life Safety Full time

    **Summary** The Scheduling Coordinator is motivated, organized and knowledgeable in the field of Mobile Inspection Services Scheduling and Coordination, with a strong technical and time-management focus to support the company’s field service operations. This job description is to be used as a guideline only and may not incorporate all functions of the...


  • London, Canada Invisor Glogal Full time

    Job Summary: We are a Canadian Accounting and Bookkeeping firm committed to deliver exceptional accounting, bookkeeping and tax services to individuals, freelancers, startups and organizations of all sizes. An ideal resource for this role will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be...


  • London, Canada Anishinabek Police Service Full time

    **Anishinabek Police Service** **OUR VISION** - Safe and healthy Anishinabek communities._ **OUR MISSION** - Anishinabek Police Service provides effective, efficient, proud, trustworthy and accountable service that ensures Anishinabek, and its residents and visitors are safe and healthy while respecting traditional cultural values and the protection of...


  • London, Canada Fanshawe Student Union Full time

    **Job Posting date: May 1, 2024** **Job Closing date: May 8, 2024** **Temporary Full-Time Administrative Coordinator (June 2024 - April 2025)** **35 hours per week** **Summary** The Administrative Coordinator, reporting to the Administrative Services Manager, will undertake a diverse range of administrative tasks in support of senior management and the...


  • London, Canada WS Audiology Americas Full time

    **About HearCANADA** At HearCANADA, we are on a mission to connect with Canadians from coast-to-coast to offer solutions to their hearing health. By delivering exceptional client experiences and providing Best-in-Class hearing care, our teams are revolutionizing the hearing world and driven to provide _Wonderful Sound for All_. **About the...

  • Care Coordinator

    1 month ago


    London, Canada Lifemark Health Group Full time

    **Care Coordinator - Lifemark Health Group** The **Care Coordinator **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional...