Customer Service Representative

2 months ago


Barrie, Canada JT's Outdoor Fabrics Full time

**Job Summary**

**Duties**
- Provide detailed information about our products and services.
- Assist customers with order placement and modifications.
- Resolve customer issues with professionalism and empathy.
- Stay up-to-date on product knowledge.

**Requirements**:

- Preferred: 1 year of experience in office support and customer service.
- High School diploma required
- Ability to effectively understand and respond to the needs of diverse customers.
- Excellent attention to detail with strong data entry skills.
- Proficiency in Gmail and Microsoft Office Suite (Word, Excel).
- Ability to work independently as well as part of a team.
- Adaptability to thrive in a dynamic, fast-paced work environment.
- A positive attitude and commitment to providing excellent customer service.
- Knowledge of fabrics or DIY projects is an asset but not required; training will be provided.
- Bilingual skills are a plus.

For over 10 years, **JT's Outdoor Fabrics** has been a trusted supplier of premium têxtiles and upholstery supplies, with a strong focus on serving DIY enthusiasts. Join our team and be a part of delivering exceptional customer experiences while developing your skills in a supportive environment

Working Hours: Day Shift

Pay: From $17.20 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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