Customer Service Representative
2 months ago
**Job Summary**
**Duties**
- Provide detailed information about our products and services.
- Assist customers with order placement and modifications.
- Resolve customer issues with professionalism and empathy.
- Stay up-to-date on product knowledge.
**Requirements**:
- Preferred: 1 year of experience in office support and customer service.
- High School diploma required
- Ability to effectively understand and respond to the needs of diverse customers.
- Excellent attention to detail with strong data entry skills.
- Proficiency in Gmail and Microsoft Office Suite (Word, Excel).
- Ability to work independently as well as part of a team.
- Adaptability to thrive in a dynamic, fast-paced work environment.
- A positive attitude and commitment to providing excellent customer service.
- Knowledge of fabrics or DIY projects is an asset but not required; training will be provided.
- Bilingual skills are a plus.
For over 10 years, **JT's Outdoor Fabrics** has been a trusted supplier of premium têxtiles and upholstery supplies, with a strong focus on serving DIY enthusiasts. Join our team and be a part of delivering exceptional customer experiences while developing your skills in a supportive environment
Working Hours: Day Shift
Pay: From $17.20 per hour
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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