Dedicated Accessible Transit Service

2 weeks ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:49915**

**Help make a difference to the citizens of Edmonton by joining the Dedicated Accessible Transit (DATS) Service team**

Reporting to the Paratransit Systems Specialist, DATS Schedulers are responsible for scheduling bookings, and designing and developing runs to ensure optimal use of vehicle and operator resources.

**What will you do?**
- Schedule and integrate all subscription and reservation clients bookings
- Consider client needs to ensure appropriate schedules and a reasonable amount of time is allowed between pick-ups and drop-offs
- Analyze system reports to maximize trip groupings and to ensure optimum use of resources
- Coordinate with internal stakeholders to ensure availability of Operators and vehicles
- Give feedback on improving and adjusting schedules in Trapeze
- Provide information related to DATS services, policies and procedures
- Coordinate and report all vehicle maintenance
- Provide support to projects related to Client and Operational Services and/or Schedule work
- Assist with troubleshooting on road issues
- Complete DATS Operator payroll entries and audits

**Qualifications**:

- Completion of Grade 12
- Two (2) years of related experience in a Transit or Transportation environment

**Assets**:

- Skilled in the use of computer assisted tools for accurate maintenance of accounts, records, and documentation

**Skills required for success**:

- Knowledge of systems and databases, preferably within a Transit environment
- Strong knowledge of geographic locations, roadways and traffic patterns
- Ability to solve problems and make quick, independent decisions
- Ability to methodically schedule trips and manage resources according to established service standards
- Ability to work quickly and calmly with a high attention to detail and accuracy
- Excellent time management and organizational skills, with the ability to manage numerous responsibilities within tight deadlines
- Ability to work well under pressure
- Strong communication (written and verbal), customer service, interpersonal and decision making skills and the ability to establish and maintain effective working relationships in a multidisciplinary team environment
- Client focused approach
- Proficiency with computer software (Windows, Office, Google)
- Embracing a culture of equity, diversity, reconciliation and inclusion

**Conditions of Employment**:

- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
- Applicants may be tested

**Work Environment**:

- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance

**_ Up to 3 permanent part-time positions_**

Talent sourced through this process may be considered for similar opportunities within the City of Edmonton

**Hours of Work**: Up to 40 hours per week

**Salary Range**: $31.109 - $38.908 (Hourly); $64,955.590 - $81,239.900 (Annually)

**Recruitment Consultant**:SL/MZ

**Classification Title**: Scheduler

**Posting Date**: Jun 17, 2024

**Closing Date**: Jul 1, 2024 11:59:00 PM (MDT)

**Number of Openings (up to)**: 3 - Permanent Part-time

**Union**: CSU 52

**Department**: Edmonton Transit Service

**Work Location(s)**: Percy Wickman Garage (DATS), 5610 - 86 St Edmonton T6E 2X3

  • Dedicated Accessible Transit Service

    1 week ago

    Edmonton, Alberta, Canada City of Edmonton Full time

    Job Number:49915**Help make a difference to the citizens of Edmonton by joining the Dedicated Accessible Transit (DATS) Service teamReporting to the Paratransit Systems Specialist, DATS Schedulers are responsible for scheduling bookings, and designing and developing runs to ensure optimal use of vehicle and operator resources.What will you do? Schedule and...

  • Dedicated Accessible Transit Service

    1 week ago

    Edmonton, Alberta, Canada City of Edmonton Full time

    Job Number:49916**Reporting to the Supervisor of Paratransit Planning and Service Deployment, the DATS Team Lead will be responsible for the day to day operation of the DATS Dispatcher functions.This includes oversight of all aspects related to: monitoring the performance of runs, scheduling same-day bookings onto runs, contacting operators on the road,...

  • Dedicated Accessible Transit Service

    2 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:49916** Reporting to the Supervisor of Paratransit Planning and Service Deployment, the DATS Team Lead will be responsible for the day to day operation of the DATS Dispatcher functions. This includes oversight of all aspects related to: monitoring the performance of runs, scheduling same-day bookings onto runs, contacting operators on the...

  • Edmonton Transit Service Advisory Board Member

    2 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Description** **5 Vacancies - 2024-2026 Term** **Mandate** The mandate of the Edmonton Transit Service Advisory Board (ETSAB) will be to provide advice to Council from a stakeholder perspective on issues related to public transit, including: (a) ridership; (b) mix of vehicles; (c) the relationship between City projects and public transit; (d) reviewing...

  • Edmonton Transit Service Advisory Board Member

    4 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Edmonton Transit Service Advisory Board Member** **(** **Job Number**: **45268** **)** **Description** **3 Vacancies - 2023-2024 Term** **Mandate** The mandate of the Edmonton Transit Service Advisory Board (ETSAB) is to provide advice and recommendations to City Council from a stakeholder perspective on issues relating to public...

  • Transitional Services Recovery Coach

    1 month ago

    Edmonton, Canada ROSC Solutions Group Full time

    **Transitional Services Recovery Coach** ROSC Solutions Group At ROSC Solutions Group (RSG), we prioritize individuals' well-being and long-term recovery from addiction through a holistic, person-centered approach. Our evidence-based practices empower and foster hope, promoting personal growth. We collaborate with government officials and stakeholders to...

  • Transitional Services Recovery Coach

    1 week ago

    Edmonton, Alberta, Canada ROSC Solutions Group Full time

    Transitional Services Recovery CoachROSC Solutions GroupAt ROSC Solutions Group (RSG), we prioritize individuals' well-being and long-term recovery from addiction through a holistic, person-centered approach. Our evidence-based practices empower and foster hope, promoting personal growth. We collaborate with government officials and stakeholders to develop...

  • Manager Transition Services

    1 week ago

    Edmonton, Alberta, Canada Alberta Health Services Full time

    Your Opportunity: The University of Alberta Hospital (UAH) is one of Canada's leading clinical, research and teaching hospitals - treating more than 1,000,000 patients annually from Western and Northern Canada. Our team members develop and maintaining strong working relationships with key stakeholders, patients, and families as partners in care as these...

  • Manager Transition Services

    3 days ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: The University of Alberta Hospital (UAH) is one of Canada's leading clinical, research and teaching hospitals - treating more than 1,000,000 patients annually from Western and Northern Canada. Our team members develop and maintaining strong working relationships with key stakeholders, patients, and families as partners in care as these...

  • Manager Transition Services

    3 days ago

    Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: The University of Alberta Hospital (UAH) is one of Canada's leading clinical, research and teaching hospitals - treating more than 1,000,000 patients annually from Western and Northern Canada. Our team members develop and maintaining strong working relationships with key stakeholders, patients, and families as partners in care as these...

  • Transition Worker

    4 weeks ago

    Edmonton, Canada WINGS of Providence Full time

    WINGS - Women In Need Growing Stronger, is currently recruiting for a full-time (37.5 hours/ week), Transition Worker in South-East Edmonton. The Transition Worker will use knowledge and skills acquired in the broad areas of family violence and crisis intervention in a non-judgmental, empathetic, and trauma-informed manner. Summary: Provide quality support...

  • Transition Worker

    5 hours ago

    Edmonton, Canada WINGS of Providence Full time

    WINGS - Women In Need Growing Stronger, is currently recruiting for a full-time (37.5 hours/ week), Transition Worker in South-East Edmonton. The Transition Worker will use knowledge and skills acquired in the broad areas of family violence and crisis intervention in a non-judgmental, empathetic, and trauma-informed manner. Summary: Provide quality support...

  • Family Transition Advisor

    3 weeks ago

    Edmonton, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...

  • Transition Worker

    1 week ago

    Edmonton, Alberta, Canada WINGS of Providence Full time

    WINGS - Women In Need Growing Stronger, is currently recruiting for a full-time (37.5 hours/ week), Transition Worker in South-East Edmonton. The Transition Worker will use knowledge and skills acquired in the broad areas of family violence and crisis intervention in a non-judgmental, empathetic, and trauma-informed manner.Summary:Provide quality support to...

  • Transit Security Dispatcher

    1 week ago

    Edmonton, Canada City of Edmonton Full time

    **Transit Security Dispatcher** **Job Number***: **46806** Edmonton Transit Service, in collaboration with community partners, takes a multilayered approach to safety and security and is committed to the safety of patrons and City staff. Reporting directly to the ETS Security Supervisor in the 24/7 ETS Control Centre, the Transit Security Dispatcher (TSD)...

  • Transitional Outreach Worker

    2 months ago

    Edmonton, Canada YOUCAN Youth Services Full time

    **Transitional Outreach Worker** YOUCAN Youth Services is a non-profit charitable organization dedicated to empowering youth, so they have the knowledge, support, and skills to remove themselves from harm's way. We believe in a 50/50 approach when working with young people: we will work very hard for them, but we expect them to work very hard for...

  • Transitional Outreach Worker

    3 weeks ago

    Edmonton, Canada YOUCAN Youth Services Full time

    **Transitional Outreach Worker** YOUCAN Youth Services is a non-profit charitable organization dedicated to empowering youth, so they have the knowledge, support, and skills to remove themselves from harm's way. We believe in a 50/50 approach when working with young people: we will work very hard for them, but we expect them to work very hard for...

  • Transit Security Dispatcher

    2 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number***: **48756** The Edmonton Transit Service (ETS), in collaboration with community partners, takes a multilayered approach to safety and security and is committed to the safety of patrons and City staff. Reporting directly to the ETS Security Supervisor in the 24/7 ETS Control Centre, the Transit Security Dispatcher is a safety critical position...

  • Transit Security Dispatcher

    2 weeks ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number***: **48303** The Edmonton Transit Service (ETS), in collaboration with community partners, takes a multilayered approach to safety and security and is committed to the safety of patrons and City staff. Reporting directly to the ETS Security Supervisor in the 24/7 ETS Control Centre, the Transit Security Dispatcher (TSD) is a safety critical...

  • Transit Security Dispatcher

    3 days ago

    Edmonton, Canada City of Edmonton Full time

    **Job Number**:48754** The Edmonton Transit Service (ETS), in collaboration with community partners, takes a multilayered approach to safety and security and is committed to the safety of patrons and City staff. Reporting directly to the ETS Security Supervisor in the 24/7 ETS Control Centre, the Transit Security Dispatcher is a safety critical position and...