Broking Technical Support Specialist

2 months ago

Saskatoon, Canada Aon Full time

Broking Technical Support Specialist

Are you looking for a new opportunity that will allow you to both leverage your existing skills while also learning the ins and outs of the insurance industry? Do you enjoy working with technology and bringing innovative ideas forward?

Located anywhere in Canada, the Broking Technical Support Specialists will play an integral role in the establishment, and subsequent ongoing success, of our new Broking Operations team Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like
Manage and resolve basic inquiries associated with all aspects of Aon Client Services (ACS) service delivery (e.g. output delivery, basic broking inquiries, etc.) and refer more complex inquiries to senior team members.
Support and review offshore transactional activities to ensure quality & accuracy.
Develop, analyze and report critical Key Performance Indicators
Identify and support key operational improvements to be implemented within Aon Client Services based on analysis of KPIs
Develop and implement quality control standards and protocol
Perform vital activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and other client requests
Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations;
Calculating adjustments and premiums on policies and other insurance documents;
Liaise with insurer partners to retrieve and then in coordination with the Broker review policy documentation (quotes, binders, policies) to ensure coverage requirements have been met, completing policy checklists
Ensure system of record (Xpress) is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail.
Communicating directly with underwriters to follow up or obtain additional information;
Liaise and be responsive to inquiries from outsourced provider to manage and ensure the timeliness and quality of outputs.
Upload, index or attach documents in Document Management System.
Monitor and attend to requests via our service platform (Polaris) that require action in a timely manner. How this opportunity is different
You will collaborate closely with your teammates to ensure the efficiency and accuracy of all Broking process steps, including document review and management, premium calculations, and liaising with internal and external team members in order to achieve deadlines and deliverables. Skills and experience that will lead to success
2 years’ experience or more in the insurance industry, and particularly in Broking support, would be ideal
Exceptional communication skills, both oral and written
Demonstrated success in managing competing priorities and tight timelines How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this SmartWorking

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. #LI_CP2
LI-HYBRID 2487193

  • Broking Support Specialist

    1 week ago

    Saskatoon, Canada Aon Full time

    Are you looking for a new opportunity that will allow you to both leverage your existing skills while also learning the ins and outs of the insurance industry? Do you enjoy working with technology and bringing innovative ideas forward? Located anywhere in Canada, the Broking Technical Support Specialists will play an integral role in the establishment, and...

  • Tier 1 Technical Support Specialist

    6 days ago

    Saskatoon, Canada SP Data Digital Full time

    SP Data Digital is looking to add to its Canadian Technical Support Specialists team for a premium home security system client. If you have any form of technical support experience, especially working in a call center, take a look below at this exciting opportunity! **Your typical day at work**: As a**_ Technical Support Specialist_**, you will be the first...

  • IT Support Specialist

    2 months ago

    Saskatoon, Canada Today's Technology Management Group Full time

    Company Description Today's Technology is a technology provider located in Saskatoon, SK for the past 35+ years. Our highly skilled and diverse team provides technology solutions for companies of all sizes. Our services range from desktop support to consultation, design, and project implementation. Role Description Today's Technology is looking for a...

  • IT Support Specialist

    2 months ago

    Saskatoon, Canada Today's Technology Management Group Full time

    Company Description Today's Technology is a technology provider located in Saskatoon, SK for the past 35+ years. Our highly skilled and diverse team provides technology solutions for companies of all sizes. Our services range from desktop support to consultation, design, and project implementation. Role Description Today's Technology is looking for a...

  • IT Technical Support

    1 month ago

    Saskatoon, Canada Procon Group of Companies Full time

    **Procon Mining and Tunnelling (Procon)** is one of the leading mine development contractors in North America. We are specialized in underground mine development, contract mining, underground excavations, civil tunneling and mining related construction projects. Centered by our people, our company culture is driven on the tenets of integrity, innovation,...

  • Customer Care Support Specialist

    1 week ago

    Saskatoon, Canada Crestline Coach LTD. Full time

    Headquartered in Saskatoon, Crestline is part of an industry-leading group of companies; Demers Ambulances, Braun Industries and Medix Specialty Vehicles.Together, we strive to be the **partner of choice**, dedicated to **safety** and **innovation**, delivering an **exceptional customer experience** through **empowered employees**. If you're ready for a new...

  • Field Support Specialist

    3 weeks ago

    Saskatoon, Canada Solinftec Canada Inc. Full time

    : The position requires technical and operational knowledge surrounding the digital agriculture solutions commercialized by Solinftec. It requires background knowledge of the agricultural processes of customers where these solutions will be implemented (farms) This knowledge will be used to improve the customer's learning process with new technologies, with...

  • Application Support Specialist

    3 days ago

    Saskatoon, Canada Broadstreet Properties LTD Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As an Application Support Specialist, you offer support to application users of Broadstreet Properties – primarily but not limited to Yardi...

  • Application Support Specialist

    3 days ago

    Saskatoon, Canada Broadstreet Properties Ltd Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed?As an Application Support Specialist, you offer support to application users of Broadstreet Properties – primarily but not limited to Yardi...

  • Application Support Specialist

    2 days ago

    Saskatoon, Canada Broadstreet Properties Ltd Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed?As an Application Support Specialist, you offer support to application users of Broadstreet Properties – primarily but not limited to Yardi...

  • Application Support Specialist

    2 days ago

    Saskatoon, Canada Broadstreet Properties Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As an Application Support Specialist, you offer support to application users of Broadstreet Properties – primarily but not limited to Yardi...

  • Application Support Specialist

    2 days ago

    Saskatoon, Canada Broadstreet Properties Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As an Application Support Specialist, you offer support to application users of Broadstreet Properties – primarily but not limited to Yardi...

  • Technology Support Specialist

    1 week ago

    Saskatoon, Canada University of Saskatchewan Full time

    Technology Support Specialist Primary Purpose:  To provide campus wide technology and audio-visual (AV) support to faculty, staff and students. The successful candidate will guide and support clients in the effective use of technology encompassing audio-visual, multimedia equipment, endpoints and services. This requires proactive service as well as...

  • Technology Support Specialist

    4 weeks ago

    Saskatoon, Canada University of Saskatchewan Full time

    Technology Support Specialist Primary Purpose:  To provide campus wide technology and audio-visual (AV) support to faculty, staff and students. The successful candidate will guide and support clients in the effective use of technology encompassing audio-visual, multimedia equipment, endpoints and services. This requires proactive service as well as...

  • It: Aad

    1 week ago

    Saskatoon, Canada Team Power Solutions Full time

    **POSITION MANDATE**: The AAD and SharePoint Online Support Specialist is responsible for providing technical support and assistance for Azure Active Directory (AAD) and SharePoint Online. The specialist ensures the smooth operation and optimization of these critical cloud-based platforms within the organization. The role involves collaborating with various...

  • Technical Support Specialist

    2 weeks ago

    Saskatoon, Canada AlarmTek Smart Security Full time

    **Language Required**: English **Employment Terms**: Full-time **Experience**: Minimum 1 year customer service experience **Education**: Grade 12 AlarmTek is growing our technical team again! **You**: - Are self-directed and detail-oriented who will fully execute all tasks. - Can provide exceptional customer service. - Can follow technical instruction...

  • Immigration Support Specialist

    2 days ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Immigration Support Specialist**: **Primary Purpose**: The immigration support specialist provides day-to-day immigration support to, and coordinates immigration advice for, senior administrators, faculty, and staff in regard to international hires and visitors in compliance with applicable legislation and university policies and procedures. This position...

  • Contractor Support Specialist

    2 weeks ago

    Saskatoon, Canada Tremco Incorporated Full time

    **BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!** As North America’s largest roofing maintenance service provider, we’re obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers _and _our planet, and it’s a big part of what makes Tremco Roofing and WTI so...

  • Technology Support Specialist

    1 month ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Technology Support Specialist**: - networked environment. This position will be assigned to support various campus locations as required. Periodic evening or weekend work may be required. The University of Saskatchewan values diversity and Indigenous engagement is a strategic priority. In support of this priority, you will actively engage in learning to...

  • Application Support Specialist

    5 days ago

    Saskatoon, Canada Broadstreet Properties LTD Full time

    Do you have a driving curiosity about the way business tools function as a whole? Can you see the big picture? Are you the one who’s always showing your colleagues the special tools they didn’t know existed? As a growing organization Broadstreet is continually looking to improve and expand upon our use of technology. Experience with large scale software...