Lounge Host/hostess

5 months ago

Abbotsford, Canada Cannon Estate Winery Full time

**Join Our Growing Team: Host/Hostess Needed**

**Weekends for this position is a must, this is a day/evening position where flexible hours will be needed**

At Cannon Estate Winery, we're on a mission to create a warm and welcoming dining experience for all, and that starts with our extraordinary team. If you're passionate about great food, tasty cocktails, amazing wine, hospitality, and making every guest feel like family, we want YOU to be part of our family.

**Why Cannon Estate Winery?**

Our brand-new lounge will be opening soon with a menu that offers a delicious variety of options to enhance the experience at Cannon. You'll have the opportunity to work with a dynamic team, honing your skills and discovering new passions. All staff will be crossed trained in the tasting room and the lounge to increase their experience with all our beautiful wines and service areas.

**Inclusive Culture**:
We're not just co-workers; we're a family. We support each other, learn from one another, and grow together. You'll have the chance to thrive in an environment where your voice is valued.

At Cannon Estate Winery, we're committed to your growth. Whether you're a seasoned pro or new to the restaurant industry, we offer training and development opportunities to help you excel.

**Your Role as a Host/Hostess**:
Guest Experience: You'll be the face of our restaurant, ensuring every guest feels welcome, heard, and satisfied. Your genuine smile and exceptional service will leave a lasting impression.

Team Player: Collaborate seamlessly with your fellow servers, kitchen staff, and management to create a harmonious dining experience.

**What We're Looking For**:
Passion for Hospitality: A genuine love for people, food, and of course WINE.

Effective Communication: Clear and friendly communication skills to interact with guests and colleagues.

Adaptability: The restaurant world is fast-paced, and you thrive in a dynamic environment.

Team Spirit: An enthusiastic team player who's willing to pitch in wherever needed.

Diversity: We celebrate diversity in all its forms and encourage everyone to apply, regardless of their background.

**How to Apply**:
If you're ready to embark on an exciting journey with us, please submit your resume and a brief cover letter.

Join us in creating memorable dining experiences where everyone feels at home. At Cannon Estate Winery, we believe that good food is meant to be shared with all, and we can't wait for you to be part of our diverse and dedicated team

As a Cannon Estate Winery server, you are responsible for positive guest interactions in a friendly and efficient manner. This position plays a role in creating and providing an outstanding level of customer experience and satisfaction. Therefore, as a host/hostess, it is essential that you maintain an energetic, friendly, and welcoming attitude at all times. Host/hostess' are expected to be attentive to our guests’ needs making them feel welcome and comfortable.

**Major Responsibilities**
- Working in our on-site lounge
- Great guests with a warm and welcoming demeanor
- Working with a seating chart to seat guests in appropriate sections
- Answer phone calls when applicable and assist with inquiries or general reservation questions
- Collaborate with fellow servers, kitchen staff, and management to ensure a smooth dining experience
- General cleaning duties in the lounge
- Opening and closing duties

**Qualifications**
- Ability to work in a regulated facility serving wine and pass Criminal Record Verification
- Ability to carry a case of wine ~ 14.5 kg (31.2 lbs)
- Dependable and punctual
- Confident and motivated
- Excellent customer service skills
- Strong verbal and written communication skills in English

We thank all applicants; however only those selected for an interview will be contacted.

**Work Conditions**
- Ability to stand for some periods of time
- Lifting of wine cases for order fulfillment

Cannon Estate Winery Ltd. is an equal opportunity employer.

**Job Type**: Part-time, weekend and holiday availability a must

**Job Type**: Part-time

Pay: From $17.40 per hour

Expected hours: 8 - 24 per week

**Benefits**:

- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift

Application question(s):

- Are you able to pass a Criminal Record Verification check?

**Language**:

- and write English fluently (required)

Work Location: In person

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