Host/hostess

6 months ago


Abbotsford, Canada CROSSROADS RESTAURANT Full time

Host/Host

**Duties**:

- Greet and welcome guests with a friendly and professional demeanor
- Escort guests to their assigned tables or waiting areas
- Manage the waitlist and seating arrangements efficiently
- Provide accurate wait times and monitor the dining room flow
- Answer phone calls and assist with reservations or inquiries
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest concerns or complaints in a timely and professional manner Schedule to
be discussed at the interview

**Experience**:

- Previous experience in a customer service role, preferably in the hospitality or food service industry
- Familiarity with restaurant operations and procedures
- Strong communication skills, both verbal and written
- Excellent phone etiquette and ability to handle high call volumes
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in using POS systems or reservation software is a plus

As a host/host, you will play a crucial role in creating a positive dining experience for our guests. Your warm and welcoming attitude will set the tone for their visit, ensuring they feel valued and well taken care of. If you enjoy working in a dynamic team environment and have a passion for providing exceptional customer service, we would love to hear from you.

Please note that this position may require standing for extended periods of time and occasional lifting of up to 25 pounds.

Join our team today and be part of an exciting restaurant that values teamwork, professionalism, and outstanding service.

**Job Type**: Part-time

**Salary**: From $16.65 per hour

**Benefits**:

- On-site parking

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
- Weekends only

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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