Bilingual (French) Customer Support Specialist
3 weeks ago
At CLEAResult, we change the way people use energy. CLEAResult is the leader in transforming energy challenges into energy efficiency solutions. We work with utilities, businesses, and consumers to improve the energy experience on a local and global level throughout the US and Canada.
You will love working at CLEAResult because we are having a positive impact on the world by changing the way people use energy. We are the market leader in bringing energy efficiency programs to life and offer lots of flexibility of where and how you work. You will have the opportunity to be creative every day and work with a leadership team that is open to new ideas, new opportunities, and new perspectives. Join our team and help change the world.
CLEAResult Rewards and Recognition:
- Medical, Dental, and Vision Insurance; we also offer a company-paid healthcare concierge service because we’ve all been there — needing help with our health plan and not knowing where to turn.
- RRSP company match
- Paid vacation, sick and personal time
- 10 paid company holidays
- Paid Volunteer Time; giving back to our communities is important to us
- Discounts on home and auto insurance
- Employee Referral Bonus Program
- Employee Recognition Program - convert your recognition points into gift cards
- Employee Assistance Program - offers benefits to help you manage daily responsibilities
- Access to training opportunities to advance further in your career
**Must be based in Ontario to be considered.**
**We are looking for a talented individual**
**For this exciting career opportunity, you’re a great fit if you are**
- Experienced in working with or a demonstrated sensitivity to marginalized populations
- Experienced in data entry, verification, and report generation
- Practiced in using Microsoft Office, specifically Outlook, Word, and Excel
- Organized and a self-starter as this position has the potential to work remotely as long as you are located in Ontario
- A strong verbal and written communicator in the English language and French.
**In this exciting career opportunity, you will have**
- Bachelor's degree is preferred
- Bilingual in French
- 2-4 years of experience and interest in a customer-facing role
- Strong oral and written communication skills.
- Proficiency in Microsoft Word and Excel, and the ability to learn how to use unfamiliar software relatively quickly.
- A strong desire to be a part of the solution to climate change.
- The ability to work well with all levels of management, colleagues, and external contacts.
**Compensation Range**:
$25.00 / hour CAD
Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience and, certain degrees/certifications (e.g. JD/technology).
**Job Types**: Full-time, Permanent
Pay: $25.00 per hour
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
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