Property Management Administrator

2 weeks ago

Victoria, Canada Society of Saint Vincent de Paul Full time

**Make a Difference with the Society of Saint Vincent de Paul Vancouver Island**

Join our small, but dedicated team at Society of Saint Vincent de Paul as a Property Management Administrator In this role, you'll be instrumental in supporting the Property Manager by handling various administrative tasks, fostering positive tenant relations, coordinating maintenance, and assisting in daily operations. Your contributions will help ensure our properties run smoothly and provide a safe, supportive environment for our tenants.

**Society of Saint Vincent de Paul offers**:

- Competitive salary reviewed annually
- Group Insurance, including a medical and dental benefit plan
- Pension plan
- Support for continuing professional development
- Paid time-off and 14 stats including Easter Monday, Christmas Eve, and Boxing Day
- A socially responsible and inclusive culture in a successful community enterprise

**KEY DUTIES AND RESPONSIBILITIES**:

- Serve as a point of contact for tenant inquiries, requests and complaints, offering timely and effective resolutions with kindness and compassion.
- Maintain accurate records of tenant information, lease agreements, and property documents.
- Coordinate maintenance requests and follow up with vendors and contractors to ensure timely completion of work orders.
- Prepare correspondence including renewal requirements, caution notices and eviction notices.
- Assist with property inspections including coordinating the completion of maintenance work orders.
- Manage and maintain the property database, including upkeep of maintenance schedules, monitoring projects, overseeing residential turnover, and ensuring all property data is accurate and current for efficient property operations.
- Conduct annual income reviews, process rent/subsidy changes and implement rent increases per BC Housing and RTA guidelines.
- Perform all necessary functions to facilitate Residential Tenant move-in/move-out procedures.
- Assist in the collection of rent and other fees as necessary and monitor accounts for delinquencies.
- Other related duties as assigned.

**Our ideal Property Management Assistant will bring the following**:

- Certificate or diploma in property management, business administration, finance or related field
- One year (1) of recent related experience, preferably in a not-for-profit environment.
- Or an equivalent combination of education, training, and experience.

**These Skills and Abilities will help you thrive**:

- Excellent oral, written, and interpersonal communication skill
- Proficiency in MS Office/Teams and experience with property management software, or similar database.
- High level of organizational skills, attention to detail and problem-solving skills
- Ability to work well under pressure and with competing priorities.
- Working knowledge of the Residential Tenancy Act is preferred.
- Knowledge of the BC Housing Registry would be highly beneficial.
- Experience or understanding of trauma-informed service, with a focus on creating a safe and supportive environment.

**Additional Requirements**
- A criminal record check including a Ministry of Justice Vulnerable Sector Clearance Letter is required prior to hiring.
- Valid drivers license and access to a vehicle

**About Society of Saint Vincent de Paul**:
The Society of Saint Vincent de Paul of Vancouver Island has been supporting people in need on Vancouver Island since 1916. Focused on impacting the lives of people affected by poverty, the Society offers emergency relief services while maintaining a focus and commitment to addressing the root causes that contribute to poverty in our communities. Through a variety of programs, the Society provides support through affordable housing, a food pantry, home visit program, day program for persons with developmental disabilities and thrift stores providing clothing and household items to those in need, to name a few.

**_
We are committed to cultivating an inclusive, fair, equitable and diverse culture and look forward to welcoming applicants with their unique strengths to our team._

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