Property Manager Trainee

7 days ago

Victoria, Canada Proline Management Full time

Are you looking for an exciting and challenging career in Real Estate? If so, we have an amazing opportunity for you. It doesn’t matter if you are new to Real Estate services and in particular Strata Property Management. We will be happy to bring you onboard and train you for the role. You will work with a licensed Strata Property Manager in all things related to the role while taking the licensing course with the goal of becoming a licensed Strata Property Manager
_within_
- six months_. All you need to bring with you is determination, the ability to problem-solve, a team-centric approach, and a strong desire to help others.

If you are a highly motivated individual with a passion for helping people live and grow together,

**This is YOU to a ‘T’**:

- You are confident, kind, patient, and a great listener.
- You build consensus within diverse groups and manage expectations clearly.
- You diffuse situations and handle conflict and negative emotions effectively.
- You enthusiastically support positive changes and see opportunities rather than challenges.
- You do whatever it takes. The phrase “That’s not my job” is not a part of your vocabulary.
- You have a sense of humor and have fun.
- You love learning, setting goals and are open to guidance and feedback.
- Bring JOY to every interaction
- You love fixing problems for others and helping the entire team succeed
- Thrive in a fast-paced environment
- Have a positive outlook on your work
- Constantly striving for improvement and to grow personally and professionally

**The role day to day while taking the licensing course**:
This is an exciting and challenging career that starts with up to 6-12 months of work and training in our Operations Coordinator role. You will work with and support licensed property managers while taking the Strata Management Licensing Course. Upon successful completion of the Strata Management Licensing Exam, you will continue to work with licensed property managers on your own portfolio of buildings.
- Spearhead the organization of the property managers, with everyone working towards the common goal of providing the best possible care for the portfolio of buildings.
- Consistently demonstrate customer service excellence and help people.
- Manage emergencies with a decisive and calm demeanor, able to troubleshoot the situation and find positive solutions.
- Ensure weekly meetings occur and direct the content of those meetings to proactively drive key processes.
- Manage checklists, processes, databases, spreadsheets, and websites
- Assist Property Manager with obtaining quotes, scheduling maintenance, and confirming jobs with tradespeople at the direction of the Property Manager.
- Provide primary coverage for the front desk.
- Develop skills in public speaking, leadership, relationship building, and budgeting.

In addition to in-office training on processes and procedures, the training for this position will involve going to buildings, learning how building systems work, and attending strata council meetings to understand the interactions with clients.

**A little about us**:

- We are incredibly flexible, friendly, hardworking, and a little weird.
- Our purpose is to help people live and grow together in every way possible.
- The paradigms we strive for are Rebellious Optimism, Wholehearted Togetherness, Insidious Joy, Radical Transparency, and Relentless Incrementalism. Check out our team here to learn more about us and the paradigms we cherish.

**Experience & Qualifications**:

- Enthusiasm for working with people and systems.
- 1+ years of experience in the customer service field including hospitality, restaurant, and retail industries.
- Excellent typing and knowledge of computer systems including Microsoft Suite is required.
- Clean criminal record check.
- Proven ability to handle multiple things going on at once including multitasking, meeting deadlines, and maintaining clear communication with the team and clients.
- Excellent typing and knowledge of computer systems including Outlook, Word, and Excel are required.
- Valid Class 5 driver's license and a vehicle in good working order.

**Position Details**:

- This is a Full-time, 6-12 month contract position with a promotion to permanent Strata Property Manager position upon completion of licensing course and internal training program.
- $45-50,000 annually to start with an increase upon obtaining your license.
- Working evenings/on-call overnight is required.
- Working from home opportunities are available **(please note that in-office hours will be required)**:

- Weekends and statutory holidays off.
- Licensing and ongoing education costs are covered by Proline

**Other Details**:

- Vacation policy based on length of service.
- Wellness and Social Committees.
- RRSP matching.
- Health Benefits Trust and Life Insurance.
- Paid days off on your birthday and job anniversary.
- Seasonal staff parties.
- Employee referral program.
- Employee volunteer opportun

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