Physical Security Enablement Manager

3 weeks ago

Toronto, Canada Equinix Full time

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Physical Security Enablement Manager

**Job Summary**

The Physical Security Enablement Manager uses wide-ranged advanced experience to manage security enablement projects, is a technical security expert who provides service-related support across the globe, utilizes business security expertise to determine methods and processes on new procedures for complex Data Center security issues, and will lead the global security training content creation in partnership with multiple business units within Equinix.

**Responsibilities**

Systems Support
- Possesses expert knowledge of security systems to provide physical security system support, resolving complex issues across Equinix global data center locations
- Provides process and system leadership to Data Center Operations and system administrators who install, troubleshoot, repair, and maintain the security systems for the organization, along with provides recommendations for improvements based on research including new tools, processes, and technologies
- Responsible for vendor and manufacture escalation of systems errors and failures
- Contributes to collection, analyzing and reporting to management on operational metrics
- Develops and maintains methods to minimize issues, makes, and implements recommendations, in alignment with global, and regional partners in relation to security systems, training, policy, procedure, strategic direction, and future business objectives
- Coordinates and manages Single Point of Failure (SPOF) and End of Life (EOL) reviews, including lifecycle analysis, performing site physicals, assessments, and remediation
- Works cross-functionally to implement changes across all data centers to achieve and maintain a consistent physical security program and knowledge
- Leads process improvement projects
- Leads multiple tasks within multi-functional projects

Training
- Global responsibility for advanced training content, training programs, drills, and materials pertaining to physical security
- Monitors training, drill plans, and performance to ensure that security training plans are on track and performance is met, with regular review
- Identifies training needs and supports the development of training programs to educate personnel on various aspects of security, including but not limited to cybersecurity measures, emergency response protocols, physical security policies and procedures, and supporting system tools.=
- Responsibilities will include creating training materials relevant to various collaborators across the enterprise, conducting workshops, and staying updated on the latest security threats and standard processes
- Effective communication and the ability to tailor and deliver training to different audiences is crucial for this role
- Ability to prepare and deliver engaging presentations and communicate information to diverse audiences
- Uses advanced industry knowledge to provide recommendations for the global teams, lead training of newly deployed security systems for outsources security staff and Data Center Operations functions

Project Management
- Manages security directs and sub-directs who coordinate the completion of security projects, deadlines, assigns responsibilities, and monitors progress of complex projects
- Manages multiple tasks within cross-functional project teams
- Supports and provides input/guidance on system and platform enhancements, design engineering and project planning on new and expansion of Data Centers
- Responsible for the coordination and completion of security projects, setting deadlines, assigning responsibilities, monitoring, and summarizing the progress of the project
- Plans and coordinates project scheduling, budgeting, and administrative tasks
- Facilitates projects by conducting meetings, recording meeting minutes/action items, and performing thorough follow-ups
- Research and analyze data to evaluate operational difficulties and make recommendations to solve problems

Data Center Enablement
- Sets key performance indicator goals at a regional level and oversees regional Operations Security teams
- Assists in the department

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