Harm Reduction System Navigator

1 week ago


Victoria, Canada AVI Health and Community Services Full time

**AVI Health & Community Services (AVI) **is a multi-disciplinary community-based organization, providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We work within a social justice and health promotion framework - ensuring equity and access to services for all - and from a harm reduction perspective, understanding that clients are the best sources of knowledge regarding the services and supports they need.

Join our supportive, dedicated and client-centred team in promoting the health, dignity and well-being of all people affected by HIV, HCV and substance use by delivering sex-positive and harm reduction-based education, prevention and/or support services.

**JOB SUMMARY**:
The Harm Reduction Systems Navigator will provide support to individuals accessing harm reductions services at 713 Johnson St and in community. They will provide short term counselling, psychosocial and health-related supports and referral services to individuals struggling with substance use, mental health. The Harm Reduction Systems Navigator will be responsible for supporting individuals with supportive, short term case management services that are offered within a harm reduction and health promotion framework and works in consultation with AVI clients to assess needs and develop client directed goals. The Harm Reduction Systems Navigator will assess situations and provide psychological crisis support, information, referral, advocacy, and when possible transportation to the next step in care. The Harm Reduction System Navigator will work closely with the Harm Reduction drop-in at the 713 office and will prioritize supporting individuals who access that service.

Our Victoria Harm Reduction Response Team works on the territories of the Ləkʷəŋən peoples (Esquimalt and Songhees nations).

**KEY DUTIES & RESPONSIBILITIES**:

- Identifies clients who are seeking access to support and referrals.
- Provides support to individuals accessing AVI's drop-in at the 713 office
- Provides outreach and support in a variety of settings on an as-needed basis, including parks, encampments, shelters, drop-in centers, people's homes, community services and to people living outside and/or in temporary and fixed Overdose Prevention sites and other areas of Victoria
- Provides outreach-based supports in the community including accompaniment to appointments, home visits, and advocacy in accordance with the established care plans.
- Provide support for people in the community that are experiencing mental health crises.
- Uses brief assessment, crisis response, and counselling skills to help meet immediate, basic needs and make appropriate referrals to other health and support services.
- Provides advocacy to clients by working with them on issues such as housing, medical, legal and other support agencies.
- Provides support to AVI's daytime reception.
- Liaises between various AVI team's leadership to support participants and assist with collaborative and proactive problem-solving as needed.
- Conducts individual or group information sessions, and develops educational materials to meet clients' needs, as required.
- Provides information related to harm reduction, HIV/AIDS, and hepatitis C to other service providers, such as government and community-based agencies, and within medical and educational settings.
- Maintains both paper and electronic confidential client files.
- Fosters safety by following protocols related to violence prevention and critical incidents such as overdose and other medical emergencies.
- Engages in planning, evaluation, reporting, and program development as directed.
- Performs other duties as assigned.

**QUALIFICATIONS**:
Education, Training, and Experience:
University degree in Health or Social Services, Counselling, Social Work, etc.), or equivalent combination of education and experience.

A valid Class 5 BC Driver's License and use of own vehicle would be an asset.

The Harm Reduction Response Team Systems Navigator will have a minimum of four year's relevant work experience and will demonstrate the following minimum requirements:

- Direct service delivery and advocacy experience with community-based and provincial support services and systems (financial aid, housing, healthcare, justice system, etc.).
- Demonstrated skills, experience, and commitment to harm reduction principles and practices.
- Demonstrated ability to establish respectful rapport, provide support and advocate for a diverse range of individuals who are actively using substances and living with significant barriers to their health and well-being.
- Strong knowledge of community resources for people who use substances
- Experience managing hostile interactions, utilizing non-violent communication and diffusing techniques.
- Excellent written and verbal communication and interpersonal skills and demonstrated commitment t



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