Bilingual Collections Specialist

2 weeks ago

Mississauga, Canada Chubb Fire & Security Canada Corporation Full time

_**La différence Chubb Incendie & Sécurité... **_
- L’excellence du service _
- Leadership en technologie _
- Soutien local alimenté par la force de notre réseau mondial _
- Accent sur la qualité _
- Un nom digne de confiance _

Chubb Fire &Security offre un portefeuille inégalé de solutions de sécurité et de sécurité des personnes aux institutions, aux entreprises et aux résidences canadiennes. Nous fournissons des solutions avancées à bon nombre des exigences les plus exigeantes en matière de sécurité et de sécurité des personnes au pays. Notre couverture d’un océan à l’autre est fournie par une équipe d’experts partageant un accent commun sur l’excellence du service. Nos capacités éprouvées donnent la tranquillité d’esprit ultime à ceux que nous servons.
- **Résumé des rôles**:_

Notre équipe de recouvrement a actuellement besoin d’un collecteur expérimenté pour servir notre clientèle de comptes très sensibles à partir de notre emplacement de Mississauga. Vous serez responsable d’une variété d’activités de crédit et de recouvrement, y compris, mais sans s’y limiter:

- **Principales responsabilités professionnelles**:_
- Fournir un excellent service et assurer des résultats exceptionnels dans le recouvrement des créances commerciales et des consommateurs en suspens.
- La réalisation d’appels de recouvrement pour tous les comptes en souffrance selon le portefeuille de comptes attribués.
- Communiquer avec les clients en souffrance par téléphone ou par courriel, demander des paiements et négocier des ententes de paiement appropriées en fonction de la politique de Chubb.
- Évaluer et atténuer les risques en renvoyant les comptes pour d’autres mesures.
- Examiner et analyser les comptes débiteurs afin de déterminer les comptes problématiques et d’amorcer un processus de rapprochement et de règlement des différends avec les directions générales de Chubb Canada.
- Obtenir et préparer des renseignements sur le crédit et recommander des limites de crédit, y compris des limites pour l’approbation du contrôleur de crédit et au-dessus.
- Atteindre les objectifs de collecte individuelle afin d’atteindre les objectifs du département et de l’entreprise.
- **Qualifications requises**:_
- Études postsecondaires avec administration des affaires ou une discipline connexe.
- Minimum de 4 à 5 ans d’expérience en recouvrements antérieurs et une bonne connaissance des pratiques de crédit et de recouvrement dans un environnement de grande entreprise.
- Certification de l’Institut de crédit du Canada valorisée.
- Bilinguisme en français et en anglais requis
- **En savoir plus sur le poste**:_
- Haute compétence en Excel
- Excellentes compétences en communication, en relations interpersonnelles et en présentation
- Doit posséder de solides compétences analytiques et un bon jugement d’affaires
- L’auto-orientation et les compétences organisationnelles sont essentielles pour atteindre les échéances de présentation des rapports de fin de mois
- **Nos offres comprennent**_

Rémunération concurrentielle et ensemble d’avantages sociaux

Appariement d’UN REER

Rabais pour les employés

Possibilités d’apprentissage et de perfectionnement

Programme de récompense et de reconnaissance

Une culture de performance et de responsabilisation

Un environnement d’équipe positif et favorable
- **Exigences en matière de vérification des antécédents**:_

Comme condition d’emploi, ce poste peut être assujetti à la réussite des conditions préalables à l’emploi suivantes:

- Vérification des antécédents criminels
- Vérification des références

Nous nous engageons à adopter un milieu de travail diversifié et inclusif pour tous. Si vous êtes contacté pour une opportunité d’emploi, veuillez nous informer de toute mesure d’adaptation nécessaire pour assurer un accès juste et équitable tout au long du processus de recrutement et de sélection.
- **The Chubb Fire & Security Difference...**_
- Service Excellence_
- Technology leadership_
- Focus on Quality_
- National Coverage_
- Single Point of Contact_
- A Name You Can Trust_

Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses, and residences. We deliver advanced solutions to many of the most demanding security and life safety requirements across the country. Our coast-to-coast coverage is provided through a team of experts sharing a common focus on service excellence. Our proven capabilities yield the ultimate peace of mind to those that we serve.
- **Role Summary**:_

Our collections team currently requires an experienced Collector to service our customer base of highly sensitive accounts from our Mississauga location. You will be responsible for a variety of credit and collections activities, including but not limited to:

- **Key Job Responsibilities**:_
- Pr

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