Scheduler and Workforce Planner

1 month ago


Burlington, Canada Joseph Brant Hospital Full time

**Position Number**:174588-67**Position Available**:Scheduler and Workforce Planner
- **Status**:Temporary Part Time (0.5)
- **Department**: Scheduling Office
- **Union**: Non Union
- **Shifts**:Days**Rate of** Pay**:$35.93/hr-$44.91/hr**Posting Date**:April 17, 2024**Closing Date**:April 24, 2024**About Joseph Brant Hospital**:
Joseph Brant Hospital (JBH) is a full-service community teaching hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers for eight (8) consecutive years, with a skilled staff of 194 physicians, 1,911 full
- and part-time staff, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and designated as an Academic Community Teaching Hospital. Its expanded campus includes the state-of-the-art Michael Lee-Chin & Family Patient Tower, featuring a new Emergency Department, 295 acute inpatient beds, 9 new Operating Rooms, and post-anaesthetic care unit to support expanded medical, surgical, and outpatient services. JBH is also a partner member of the Burlington Ontario Health Team (OHT).

**Responsibilities**:
Reporting to the Manger, Payroll Services, the Scheduler/Workforce Planner is responsible for delivering scheduling services and workforce planning practices to support programs and designated service/care areas. The Scheduler is accountable to provide consistent, leading practice, fiscally responsible & customer focused rotation building, shift filling and schedule maintenance services with a high level of customer satisfaction and low level of timekeeping and scheduling errors. The Scheduler are an active participant in all strategic planning and hospital wide initiatives.
- Provide support and direction on scheduling and workforce planning through best practice solutions, evaluating alternative scheduling methods and determining impact to overall scheduling efficiency
- Provide consistent staff scheduling and workforce planning services to Managers of the Program service/care areas
- Support management and staff in the development and maintenance of optimal rotations to best meet service/care needs
- Give consideration to coverage requirements, available resources, scheduling constraints in line with the union Collective Agreements
- Provide practical rotation options that support recruitment and retention strategies including calculating and providing managers with allowable vacation quotas on a regular basis
- Generate reports and statistics as needed
- Log daily staffing changes
- Consistently maintain accurate records

**Qualifications**:

- College certificate/diploma in a Business related field preferred along with three (3) years recent experience in a scheduling/administrative environment
- Minimum of 3 years’ experience in healthcare services environment required, utilizing a computerized scheduling system would be preferred
- Understanding of Collective Agreements and scheduling rules in a health care environment is preferred
- Experience with Meditech, Kronos, payroll systems, scheduling, forecasting, and workforce management software an asset
- Experience and skill at building budget balanced master rotations
- Must be process driven with a strong attention to detail, excellent organization, time management, priority setting skills and maintain confidentiality at all times
- Demonstrated ability to work in a confidential environment is required
- Experience in a human resources or employee services department is preferred
- Strong customer service, problem solving and financial analysis skills
- Ability to work well under pressure with people sensitively, tactfully, diplomatically, confidentially and professionally at all times
- Ability to respond quickly in a dynamic and changing environment
- Strong work ethic, highly motivated and displays a positive team attitude
- Exceptional knowledge of MS Office products (Word, Excel, Outlook) and familiarity with Excel spreadsheet concepts and keyboarding skills of 60wpm required
- Proven communication skills: verbal, written, and interpersonal
- Excellence in attendance, punctuality and work record

Any information obtained during the recruitment process will be used for employment recruitment only, and not for any other purpose.

At Joseph Brant Hospital, we are committed to diversity and inclusion as we continue and expand our efforts to become a more inclusive, safe and respectful place for everyone to visit, work and receive care. HR will accommodate any needs under the Ontario Human Right Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA). Recruitment processes will be modified to remove barriers to accommodate those with disabilities, if requested.


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