Insurance Broker Support Representative

1 week ago


Goderich, Canada Delmar Insurance Brokers Full time

Having been in business since 1972, we are a trusted presence in our communities with a long-standing history and a track record of success.

At Delmar Sproul insurance brokers we are continually striving to create an environment where people feel great about the work they do and where they workand have some fun along the way doing just that.

This role is a great opportunity for someone that has been in an admin role in a brokerage wanting or someone who is new to the insurance industry and is wanting to build their skills and knowledge and become a licensed insurance professional and grow their career with us.

Here’s what our employees had to say in our most recent employee engagement survey.
- “This is an amazing place to work with an amazing team that supports one another.”_
- “I have never had such a great and understanding work environment.”_

**So What Will You Spend Your Days Doing?**
- Assist the Personal Lines Service Brokers/Producers in processing renewals, new business and endorsements.
- Assist with the preparation of renewal letters, scanning, invoicing, and following up on required documentation.
- Data entry into carrier insurance portals and broker management system.
- Validate information and conduct preliminary investigation if discrepancies exist between broker quote and portal results. Review discrepancies with brokers and/or work with carriers/brokers to obtain missing information.
- Liaise with insurance carrier partners to process and submit change requests and follow up to ensure we have all the necessary documentation in place.
- Remain current with carrier offerings and changes; must be familiar with all carriers we support.
- Provide Reception support such as answering phones & direct calls to the appropriate party, processing client payments.

**Key Qualifications**
- Attention to detail and being organized is a must.
- Excellent communication skills both verbal and written.
- Working knowledge of TAM or prior experience in insurance is an asset.
- Willingness to get their RIBO (broker) license; having RIBO license already is an asset.

**Delmar Sproul Insurance Brokers is committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution.**

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Goderich, ON N7A 1N3: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- RIBO License (preferred)

Work Location: In person



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