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Service Advisor Assistant
7 months ago
Our Honda Downtown** Dealership** is looking for Service Advisor Assistant to join our amazing team
**Job Purpose**
The Service Advisor Assistant is a front-line representative for the dealership’s service department. They welcome customers as they arrive in the department, answers basic inquiries and refers them to the appropriate individual or department.
**Responsibilities**
- Greet customers in a professional manner.
- Introduce customers to the appropriate sales representative.
- Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
- Obtain basic demographic information about each customer and record it using the method established by the dealership.
- Update and enter guests into the DMT System (Traffic Management System).
- Prepare weekly reports for managers for their weekly sales meeting.
- Prepare monthly Traffic Report for individual sales representatives.
- Hand out brochures and other information about vehicles to the customers.
- Maintain cleanliness of the guest area and replenish brochure and refreshment area.
- Cover the switchboard when receptionist is away from the switchboard.
**Qualifications**
- Excellent oral communication skills.
- Previous experience in a customer service role.
- Must have an enthusiastic and outgoing personality
- Ability to read and comprehend instructions and information.
- Professional appearance & friendly disposition.
- Ability to work efficiently in a high-pressure environment
**Benefits**
- Excellent Group Benefits package
- Group RRSP Contribution program
- Work/life balance
- Training and support programs
- Boot and tool allowance
- Tuition reimbursement program
- Corporate support
- Mentorship and development
- Unlimited careers opportunities within our automotive group
**APPLY FOR A REWARDING CAREER TODAY**
We thank all applicants for their response; however, only those considered for an interview will be contacted.
**#AWINJobs
